Search Content

Business Word/Phrase of the Day

word-phrase-descEvery day we publish a business word or phrase together with audio pronunciation, phonetics, definition and example sentences. This is a great way to improve your workplace vocabulary as well as your pronunciation. To receive 'Business Word/Phrase of the Day' by email, just subscribe to our newsletter from the link above. 

COMPLIMENTARY PASS kɒmpləˈmɛntəri pæs

24 Feb 2024


  • a card or voucher allowing guests to have a free meal, drink, etc. in the hotel.
Example Sentence: You can use this complimentary pass to get one free drink at our Skyline bar on the 10th floor.



CONTINENTAL BREAKFAST kɒntnˈɛntl brɛkfəst

23 Feb 2024


  • a simple morning meal consisting of fruit juice, coffee, and bread with butter and jam
Example Sentence: The breakfast menu was very small. The only choices they had were a continental breakfast or cereal.



KEYPASS ki pas

22 Feb 2024


  • an electronic key to enter a hotel room.
Example Sentence: Can you reset my keypass? It won’t let me enter my room.



BUSINESS CENTRE bɪznɪs sɛntə

21 Feb 2024


  • a room in a hotel where guests can use business facilities such as a computer, fax, printer, etc. for a fee.
Example Sentence: You send a fax from our business centre.



LOBBY lɒbi

20 Feb 2024


  • a room in the hotel, usually close to the main reception, for relaxing, including comfortable chairs and sofas.
Example Sentence: I’ll meet you in the lobby of the Sheraton Hotel at 9pm.



EXECUTIVE SUITE ɪgˈzɛkyətɪv swit

19 Feb 2024


  • a large, luxury room in a hotel often including a separate bedroom and living room.
Example Sentence: The executive suite is located on the top floor of the hotel beside the health spa.



RESERVATION rɛzərˈveɪʃən

18 Feb 2024


  • when you arrange to have something such as a seat on an aircraft or a table at a restaurant kept for you.
Example Sentence: Please confirm your reservation in writing by Friday.



DEPARTURE BOARD dɪˈpɑrtʃər bɔrd

17 Feb 2024


  • an electronic notice board giving details of all the flights leaving the airport or train station.
Example Sentence: According to the departure board, the next train to Manchester leaves in 10 minutes.



DOMESTIC DEPARTURES dəˈmɛstɪk dɪˈpɑrtʃərs

16 Feb 2024


  • flights leaving for destinations within the same country
Example Sentence: Do I need to show my passport for domestic departures?



INTERNATIONAL DEPARTURES ɪntərˈnæʃənl dɪˈpɑrtʃərs

15 Feb 2024


  • flights leaving for destinations overseas (in a different country)
Example Sentence: All international departures have been cancelled due to the weather.



SKYTRAIN skaɪ treɪn

14 Feb 2024


  • a train connecting a concourse with the boarding gates.
Example Sentence: For gates 500-540 you need to take the skytrain from the airport main concourse.




13 Feb 2024


  • the large space or room in a public building such as a station or airport which people gather in or pass through.
Example Sentence: There are plenty of shops and restaurants in the airport concourse.



GATE geɪt

12 Feb 2024


  • a part of an airport where travellers are allowed to get on or off a particular aircraft.
Example Sentence: All passengers for flight LH103 please proceed to gate 16.



BOARD bɔrd

11 Feb 2024


  • get onto a boat, train or aircraft
Example Sentence: At London airport she boarded a plane to Australia.



BOARDING PASS bɔrdɪŋ pæs

10 Feb 2024


  • a card that a passenger must have to be allowed to enter a plane
Example Sentence: You must show your passport and boarding pass to the immigration official.