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Workplace English Podcasts

BEP 23: Questioning Techniques

14 May 2024

In this podcast lesson we're going to focus on questioning techniques once again. Questioning is the most important way of exchanging information in business situations. Since there are many situations where questions are used in gaining information, there are, of course, many different ways of asking questions.

The most important thing to consider when asking questions concerns your relationship with the person you are speaking to. Obviously, the closer you are to someone, the more informal your questions can be. It’s advisable, though, to be more polite than is usually necessary if you are unsure how polite or formal to be. Informal, direct questions may be considered impolite in certain situations with certain people; formal, indirect questions can often be considered inappropriate in other situations.

Would you use the same type of questions with your subordinate as you would with a customer? Would you question your boss in the same way you'd question your colleague? It's doubtful.


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BEP 63: Business Presentations - Referring to Visual Aids

BEP 73: Making Polite Requests

BEP 47: Business Presentations - Handling Questions

BEP 68: Telephoning - Checking Back and Confirming

BEP 09 - Reporting on Progress

BEP 80: Passing on Telephone Messages to Clients

BEP 28: Structuring a Business Presentation

BEP 49: Business Negotiations - Concluding a Deal

BEP 79: Small Talk with Colleagues

BEP 51: Talking About Your Work

BEP 03 - Controlling Business Meetings and Expressing Opinions

BEP 96: Speculating About the Past

BEP 35: Avoiding Communication Problems at Work

BEP 74: Giving and Receiving Verbal Instructions

BEP 08 - Discussing Options in Meetings

BEP 85: Telephone Communication Problems Part 1 - A Bad Line

BEP 88: Accepting and Refusing Business Invitations

BEP 21: Taking Telephone Messages