Report Writing: Describing Graphs and Trends

In this business writing lesson, we're going to look at the language used to describe change. We'll also point out certain language considerations when describing graphs. When... Readmore...

Robber Tries to Hold up Closed Bank

A robber chose the wrong day of the week to rob a bank. Turning up on an early closing day, the bank staff were more amused than afraid when they saw the man with a mask banging... Readmore...

Telephoning: Dealing with Persistent Callers

Persistent callers are people who keep calling until they can speak to a certain person. It may be your job to answer the phone and speak several times to the same caller. The... Readmore...

The Language of Sales and Retail

Retail sales is one of the most common forms of day-to-day business in most countries today. Learning how to sell and communicate information to a customer is an important part of... Readmore...

Letter from the Editor: Improving Your Writing

Dear Editor, I have started to read story books to improve my English. But the problem is I cannot read them fast or understand them well. The few authors I have read are John... Readmore...

The Business Writer's Handbook

This eighth edition of The Business Writer's Handbook consists of nearly 700 pages written with both business students and professionals in mind. The book focuses on helping... Readmore...

American Business Etiquette Guidelines

Business conversation may take place during meals. However, many times you will find more social conversation taking place during the actual meal. The business discussions are... Readmore...

Business English Grammar and Usage Test

Workplace English Training E-Platform's Learning Centre includes many business English tests. Business English tests differ from standard English tests in that they focus on... Readmore...