The Direct Approach to Giving Bad News

Giving and receiving bad news is an unhappy fact of business life because it disappoints, irritates, and even angers both the givers and the receivers. So, it must be written... Readmore...

Asian Countries Hit by Rice Shortage

The price of rice has increased dramatically in the past few months and many Asian governments are working hard to prevent their poorest people from going hungry. Big rice... Readmore...

Structuring a Business Presentation

The introduction to a presentation is a very important - perhaps the most important part of the presentation. This is the first impression that your audience have of you. You... Readmore...

The Language of Trade

Global trade is one of the most important parts of the global economy and how countries decide on and negotiate trade affects millions of people every day and is the very heart of... Readmore...

Letter to the Editor: Improving Your Writing

Dear Tania, I am working as an executive in Kuala Lumpur, the communication with our customers are in English, therefore I have to send e-mail, letters, etc., you know, but the... Readmore...

The Good Grammar Book

The Good Grammar Book includes all the grammar covered in elementary to lower-intermediate course books. The 21 sections may be used in any order, making it suitable for use with... Readmore...

American Business Etiquette Guidelines

Business conversation may take place during meals. However, many times you will find more social conversation taking place during the actual meal. The business discussions are... Readmore...

Business English Grammar and Usage Test

Workplace English Training E-Platform's Learning Centre includes many business English tests. Business English tests differ from standard English tests in that they focus on... Readmore...