Content Showcase: June 2019

Writing Replies to Complaints

Writing Replies to Complaints
A complaint is either justified or it is not. In this lesson we will focus on the language and organisation of complaints that are justified, i.e. where the customer is right in... Readmore...
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China's Inflation Rises Sharply

China's Inflation Rises Sharply
Thirty years ago, few people paid close attention to China’s economy. Today, though, with the ever connecting global net, China’s economy is a hugely important part of... Readmore...
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Telephoning: When Someone is Unavailable

Telephoning: When Someone is Unavailable
Neela works for Cathay Designs as a receptionist. You're going to listen to three calls that Neela takes one morning. In each case the person that the caller wants to speak to is... Readmore...
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Sales and Marketing Terms

Sales and Marketing Terms
Companies must sell their products or services to survive, and large companies can often spend hundreds of millions of dollars each year considering how to do this. From... Readmore...
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Editing Your Business Documents

Editing Your Business Documents
Producing a clean, error-free final draft isn't easy. Even the most carefully edited professional publications contain occasional typos. Most readers understand this and aren't... Readmore...
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Longman Business English Dictionary

Longman Business English Dictionary
Longman Business English Dictionary is a complete and up-to-date guide to the language of business and commerce. This 593-page dictionary, with vocabulary words printed in bright... Readmore...
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English Around the World: Brazil

English Around the World: Brazil
This month we spoke to Joaquim de Assis, a 48-year-old farmer living in a town close to Rio De Janeiro in Brazil. Joaquim was fortunate to have had a good education unlike many of... Readmore...
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Business English Grammar and Usage Test

Business English Grammar and Usage Test
Workplace English Training E-Platform's Learning Centre includes many business English tests. Business English tests differ from standard English tests in that they focus on... Readmore...
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