Business Email: Addressing Problems and Mistakes

In this lesson we're going to be looking at emails that address problems and mistakes that you, your staff or your company have made. These emails will be in response to a... Readmore...

Robber Tries to Hold up Closed Bank

A robber chose the wrong day of the week to rob a bank. Turning up on an early closing day, the bank staff were more amused than afraid when they saw the man with a mask banging... Readmore...

Cold Calls: Arranging Meetings

In personal selling, cold calling is the process of approaching potential clients by telephone, who have not agreed to such an interaction. The word “cold” is used... Readmore...

The Language of Trade

Global trade is one of the most important parts of the global economy and how countries decide on and negotiate trade affects millions of people every day and is the very heart of... Readmore...

Letter From the Editor: Common Written Errors

If you analyse your writing for grammatical errors or ask a native English speaker to check your documents for you, you’ll probably find that up to 90% of the grammatical... Readmore...

ESL Book Review: Model Business Letters

Model Business Letters, E-mails and Other Business Documents is a practical and comprehensive guide to help you improve your business communication. The book includes over... Readmore...

Simplified English Jokes

A friend of mine was a frequent user of a pay telephone at a popular truck stop, and was greatly inconvenienced when the phone went out of order. Repeated requests for repair... Readmore...

Test Your Business English

Workplace English Training E-Platform's Learning Centre includes many business English tests. Business English tests differ from standard English tests in that they focus on... Readmore...