THE LANGUAGE KEY MAGAZINE: VOLUME 3
(2013-2015)

• The Language Key is a printed business English training magazine for non-native speakers (published in Hong Kong)
• Particular focus on the language and key phrases for business and communication
• Files are in PDF format. You will need Adobe Acrobat or other PDF reader to open the files.

The Language Key (Issue 13)

• Reading articles and exercises
• Writing the concluding section to business reports
• Talking about options during business meetings
• Business greetings
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 12)

• Reading articles and exercises
• Using linking words and phrases
• Handling questions with authority (business presentations)
• Tips for writing email
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 11)

• Reading articles and exercises
• The direct approach to giving bad news
• Content and style writing tips
• Offering help in the workplace
• Question tags
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 10)

• Reading articles and exercises
• Using action verbs in business writing
• Punctuation check
• Talking about your company
• Keeping a conversation going
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 9)

• Reading articles and exercises
• Effective referencing in email
• Handling questions with authority (presentations)
• When someone is unavailable (telephoning)
• Phrases for opening meetings
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 8)

• Reading articles and exercises
• Tone in internal email
• Querying and clarifying information
• Phrases for leaving telephone messages
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 7)

• 1-on-1 executive tution
• Reading articles and exercises
• Common errors in business writing
• Conversation switching techniques
• The international alphabet
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 6)

• The importance of reading
• Reading comprehension articles
• Writing clear instructions
• Handling telephone enquiries and requests
• Greeting office visitors
• English around the world
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 5)

• Business writing advice
• Reading comprehension articles
• Finishing email well
• Good document design and structure
• Handling customer complaints
• Problem words and phrases
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 4)

• Business writing advice
• Reading comprehension articles
• Writing replies to letter of complaint
• Checking back and confirming details
• Tips for effective meetings
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 3)

• Editing your own business documents
• Reading comprehension articles
• Errors with verb tenses
• Analysis of good and bad business documents
• Questioning techniques
• Learning advice, tips, puzzles, fun activities

The Language Key (Issue 2)

• Advice on taking a business English course
• Reading comprehension articles
• Report writing basics
• Creating vertical lists in business documents
• Telephoning in English
• Making polite requests
• Learning advice, tips, puzzles, fun activities

 The Language Key (Issue 1)

• Starting emails well, common errors and key phrases
• When to use the passive voice in writing
• Signposting business presentations
• Presentation survival English
• Welcoming business visitors
• Learning advice, tips, puzzles, jokes and fun activities