Communication

BEP 88: Accepting and Refusing Business Invitations

30 Aug 2019

podcommunication

Introduction

Accepting an invitation is easy. Refusing an invitation is more difficult. In business situations, it’s particularly important to know how to refuse an invitation politely so you don’t cause offence to the person who is inviting you.

In this podcast lesson you’re going to learn how to make, accept and refuse invitations in a business setting.

Situation

You’re now going to listen to a short dialogue. Mary and David have just met each other at a business conference. During the conversation, Mary invites David to dinner.

 

BEP 95: Speculating About the Present

25 Jul 2019

podcommunication

Introduction

Speculating means guessing. When we make a guess about something, we may have some additional information which helps us to guess more accurately and with some degree of certainty. On the other hand, we may not have this information and in such cases our guess will be more uncertain.

Modal verbs allow us to speculate about past, present and future events. The modal verb you use depends upon how certain or uncertain you are. In this review we shall focus on speculating about present situations. When speculating, you should consider carefully the grammatical structures used. A review of the language focus page is recommended.

In this podcast lesson we shall focus on speculating about present or current situations using modal verbs.

Situation

You’re now going to listen to a conversation between Ben and Jenny. Ben wants to talk to Jenny about her job and her future in the company.

 

BEP 06 - Business Communication - Saying Goodbye

25 Jun 2019

In this podcast lesson, we'll be looking at some of the phrases you can use when you're saying goodbye to someone - either for a short time, or for a long time.

In our example, Victor is from another country, and he's about to go back home. At a conference, he meets Sam and Lin.

After completing all the listening and language exercises, you can download the podcast which includes the dialogues as well as detailed explanations of all the language points.

 

BEP 24: Expressing Agreement and Disagreement

28 Apr 2019

Whenever people work together, there is always a possibility of disagreement. It’s usually fine to tell friends bluntly that you disagree with them. But in business, we have to be quite careful about how we disagree. It’s not that we can’t do it, but that we have to do it in ways that won’t cause offence. We have to disagree indirectly.

In this podcast lesson, we’ll be reviewing the language used to disagree politely with someone.

 

BEP 83: Expressing the Future and Future Certainty

29 Mar 2019

podcommunication

Introduction

In this podcast lesson, we’re going to look at how people talk about future events. We’re also going to look at how to express future certainty, that is, to say how likely something will happen in the future.

What is the difference in usage between the future simple ‘will’ and ‘going to’? Many native English speakers would have problems answering this question in a grammatical sense, but they would automatically know how to use both future forms in conversation. In the lesson, we’ll make clear the difference between them.

Although seldom used by learners of English, native English speakers commonly use the present continuous tense to talk about the future. Seems strange to use a present tense for this purpose, but in certain contexts, it’s the right thing to do.

Three common verbs are also used to express the future: ‘plan,’ ‘intend,’ and ‘expect.’ We’ll show you how to use these verbs correctly in the right context.

And finally, we’ll show you how to talk about a future event in varying degrees of certainty.

Situation

Merta Motorparts, is going through a merger and, as a result, many changes are being planned in order to prepare the company for their new owners. Listen in as three employees from the Finance Department discuss some of the changes and how these changes will affect them.

Notice the use of “will,” “going to,” and verbs such as “plan,” “expect” and “intend” to talk about the future. Notice also how the speakers speculate about the future, i.e. say how likely a future event will happen, using words such as “probably,” “likely,” “possibly,” etc.

 

BEP 33: Dealing with Hostile Situations at Work

12 Feb 2019

Introduction

Conflicts between people are always going to happen. This is true for family relations as well as for workplace relations. Fortunately, most conflicts can be resolved. Patience is needed; so is a willingness to listen. And, of course, using the right words is critical. The English language has more than a million words. With some effort, you can find the right ones

Situation

Listen now to an exchange between Joe, the manager, and his subordinate Sally. Joe has generally tried to avoid encounters with her. He believes she has a hot temper and he doesn’t want to enflame it. This time, however, he has received a complaint from Rose, the project manager. And Joe must deal with the situation.

 
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