Workplace English Podcasts
BEP 45: Business Meetings - Making Plans
BEP 33: Dealing with Hostile Situations at Work
BEP 25: Communicating Action
BEP26: Dealing with Angry Customers
BEP 77: Strategy for Customer Service
BEP 43: Business Meetings - Interrupting Effectively
BEP 80: Passing on Telephone Messages to Clients
BEP 19 - Chasing Up Payment by Telephone
BEP 64: Dealing with Persistent Callers
BEP 81: Telephoning - Making a Cancellation
BEP 66: Telephoning - Dealing with Persistent Callers
BEP 41: Placing, Changing and Canceling Orders
BEP 14 - Telephone Talk (Buying Time)
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