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Business Email: Language, Structure and Style (PDF Format) Popular

This guide teaches learners how to write professional business email. Focusing on functional areas such as enquiring, requesting, handling complaints, confirming and clarifyting, making arrangements, etc., the guide provides advice on structuring and organising email, using a consistent and business-like writing style, and using functional language. This guide is an invaluable reference for those in business where English is not their first language.

PDF format (Amazon Kindle, Android Devices, Apple iPad/iPod, Barnes and Noble Nook, Kobo Reader, Sony Reader)