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Business Email: Functional Language Reference Sheets (PDF Format) Popular

This guide provides the key expressions commonly used in business email. Divided into functional areas such as enquiring, requesting, handling complaints, confirming and clarifyting, making arrangements, etc., the guide provides invaluable reference for those in business where English is not their first language. Incorporating these expressions into emails will also help give documents a more businesslike and professional tone.

PDF format (Amazon Kindle, Android Devices, Apple iPad/iPod, Barnes and Noble Nook, Kobo Reader, Sony Reader)