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BUSINESS SMALL TALK |
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BUSINESS SPEAKING SKILLS (including for specific business situations) |
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BUSINESS SPEAKING FUNCTIONS |
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CUSTOMER SERVICE SKILLS |
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BUSINESS VOCABULARY
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LEARNING MAP - Retail Shop Assistants
Latest Newsletters
- Business Word/Phrase of the Day - TO MAKE A COLD CALL
- English Bites! - Responding to Complaints: Functional Language
- Business English Tip of the Week - Punctuation – The Dash (-) and Brackets ()
- In-Depth Tips from Dr English - Questioning Techniques: 5 Types of Question Structures
- Workplace English Podcasts - BEP 63: Business Presentations - Referring to Visual Aids