BUSINESS WRITING FUNCTIONS & FUNCTIONAL LANGUAGE |
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BUSINESS LETTERS |
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BUSINESS TELEPHONE TALK |
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BUSINESS SPEAKING SKILLS (including for specific business situations) |
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BUSINESS SPEAKING FUNCTIONS |
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CUSTOMER SERVICE |
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BUSINESS VOCABULARY |
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LEARNING MAP - Customer Service Officers
Latest Newsletters
- Business Word/Phrase of the Day - OVERHEADS
- English Bites! - Business Greetings
- Business English Tip of the Week - Getting Native Speakers to speak more slowly on the telephone
- Workplace English Podcasts - BEP 51: Talking About Your Work
- In-Depth Tips from Dr English - Contrasting the Past Simple with the Past Perfect