BUSINESS WRITING FUNCTIONS & FUNCTIONAL LANGUAGE |
|
|
|
BUSINESS LETTERS |
|
BUSINESS TELEPHONE TALK |
|
|
|
|
|
|
|
|
|
|
BUSINESS SPEAKING SKILLS (including for specific business situations) |
|
|
|
|
|
|
|
BUSINESS SPEAKING FUNCTIONS |
|
|
|
|
|
|
|
|
|
CUSTOMER SERVICE |
|
|
|
|
|
BUSINESS VOCABULARY |
|
LEARNING MAP - Customer Service Officers
Latest Newsletters
- Business Word/Phrase of the Day - ACROSS THE BOARD
- In-Depth Tips from Dr English - Questioning Techniques: 5 Types of Question Structures
- English Bites! - Business Small Talk: Listen, Respond and Ask for more Information
- Business English Tip of the Week - Participating in Business Meetings
- Workplace English Podcasts - BEP 63: Business Presentations - Referring to Visual Aids