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LEARNING MAP - Marketing Officers

BUSINESS EMAILS & MEMOS

  • Starting and Finishing Letters and Emails [ more... ]
  • Addressing Problems and Mistakes [ more... ]
  • Developing and Appropriate Tone in Internal Email [ more... ]
  • Contrasting Tone in Internal Emails [ more... ]
  • Writing Short Business Emails [ more... ]
  • Using Standard Expressions [ more... ]
 

BUSINESS TELEPHONE TALK
  • Sales Techniques [more]
  • Cold Calls - Making Arrangements [more]
  • Telephone Communication Problems Part 1: A Bad Line [ more... ]
  • Telephone Communication Problems Part 2: An Unclear Message [ more... ]
 

BUSINESS SMALL TALK
  • Small Talk Before a Business Meeting [ more... ]
  • Talking about Your Company and Work [ more... ]
 

BUSINESS SPEAKING SKILLS (including for specific business situations)

  • Expressing Opinions and Agreement [ more... ]
  • Giving a Verbal Report [ more... ]
  • Giving Progress Updates [ more... ]
  • Entertaining Business Visitors in a Bar or Restaurant [ more... ]
 

BUSINESS SPEAKING FUNCTIONS

  • Clarifying and Confirming Verbal Instructions [ more... ]
  • Asking For & Confirming Information [ more... ]
 

BUSINESS MEETINGS

  • Making Plans [more]
  • Making Persuasive Arguments [more]
  • Keeping to the Point [more]
  • Talking about Options [more]
  • Building an Argument Part 1[more]
  • Building an Argument Part 2 [more]
 

BUSINESS PRESENTATIONS

  • Business Presentations - Referring to Visual Aids [ more... ]
  • Wrapping Up a Business Presentation [more]
  • Signposting [more]
  • Describing Graphs and Trends [more]
  • Structuring a Business Presentation [more]
  • Handling Question and Answer Sessions [more]
 

BUSINESS NEGOTIATIONS

  • Business Negotiatons - Kicking Off and Stating your Position [more]
  • General Skills 1 [more]
  • General Skills 2 [more]
  • General Skills 3 [more]
  • Business Negotiations - Concluding a Deal [ more... ]
 

BUSINESS VOCABULARY

  • Sales and Marketing Terms [ more... ]
  • Using Approximate Language [ more... ]
  • The Language of Advertising [ more... ]
  • Talking About Your Company [ more... ]
  • The Language of Graphs [ more... ]
  • The Language of Sales and Retail [ more... ]
 
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