- Starting and Finishing Letters and Emails [ more... ]
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- Confirming Prices and Orders [ more... ]
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- Addressing Problems and Mistakes [ more... ]
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- Clarifying and Confirming [ more... ]
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- Informing and Notifying [ more... ]
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- Internal Notices and Circulars [ more... ]
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- Developing and Appropriate Tone in Internal Email [ more... ]
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- Contrasting Tone in Internal Emails [ more... ]
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Writing Short Business Emails [ more... ]
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Using Standard Expressions [ more... ]
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- The Direct Approach to Giving Bad News [ more... ]
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