• Starting and Finishing Letters and Emails [ more... ]
  • Confirming Prices and Orders [ more... ]
  • Addressing Problems and Mistakes [ more... ]
  • Internal Notices and Circulars [ more... ]
  • Developing and Appropriate Tone in Internal Email [ more... ]
  • Contrasting Tone in Internal Emails [ more... ]
  • Writing Short Business Emails [ more... ]
  • Using Standard Expressions [ more... ]
  • The Direct Approach to Giving Bad News [ more... ]
 
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