writingHere, we'll take a look at a circular from a large hotel to its tenants, which include apartments, shops and offices.

Can you improve this document? Write down on a notepad any unclear terms, inappropriate words and examples of poor phrasing you can find in the text. Then check our comments and the rewrite below.

ORIGINAL:

Re: Fire Alarm Test, 12 December 20xx, New Oriental Hotel

(1)Kindly be informed that the New Oriental Hotel will carry out a fire drill and a fire alarm test between 3:30 p.m. and 4:00 p.m. on 12 December 20xx (wednesday).

(2)Should your premises just be next to or in close proximity to the New Oriental Hotel, alarm bells may be heard during the test.(3)During the course of test, alarm bells will be triggered occasionally and no reason for any panic in this event. (4)In case of real fire, we will immediately inform your goodself through our public address system.

(5)Should you have any queries during the captioned fire drill, please don’t hesitate to contact our Building Automation operator at telephone no. 2748 2958.

(6)We apologize for any inconvenience caused.  

 

COMMENTS:

1)    ‘Kindly be informed’ is an outdated expression. Remove it entirely to make your writing clear and direct.

Always capitalize days of the week: ‘Wednesday.’ Also, include the day immediately before the date, not in brackets.

Rewrite: The New Oriental Hotel will conduct a fire drill and a fire alarm test between 3:30 p.m. and 4:00 p.m. on Wednesday, 12 December 20xx.

2)    This is an awkward construction that doesn’t bring the reader into your message.

Replace "in close proximity to" with "near".

Clarify what premises means, i.e. a shop, office or apartment.

The full name of the hotel has already been given. Just say "the hotel."

The active voice is clearer than the passive voice. Replace ‘alarm bells may be heard’ with ‘you may hear alarm bells.’

Rewrite: If your apartment, shop or office is near the hotel, you may hear alarm bells during the test.

3)    Why say "During the course of the test" when you can use few words and keep the same meaning with "During the test". Avoid redundancy (using unnecessary words).

Break the sentence into two so you can give impact to the second part "Don't panic."

Rewrite: During the test, alarm bells will be triggered occasionally. Don’t panic.

4)    You’re talking about a fire breaking out, so you need the article ‘a’ in front of ‘real fire.’

"your goodself" is very old fashioned. Replace with "you."

Rewrite: In case of a real fire, we will let you know immediately through our public address system.

5)    "Should you have any queries" is a stiff and old-fashioned construction. Update it by writing: ‘If you have any questions…’

The readers clearly know which fire drill is being referred to. Omit "captioned."

"Please don't hesitate" is regarded as a negative phrase. It's better to use a positive phrase like "Feel free to."

There's no need to write "telephone number" before a number which is clearly a telephone number. Once again, avoid redundancy.

Rewrite: If you have any questions during the fire drill, feel free to contact our Building Automation operator on 2734 8850.

6)    Don't use the past tense "caused" as the fire drill hasn't happened yet. Use a modal verb "may" to indicate possibility and include the personal pronoun ‘you.’

Rewrite: We are sorry for any inconvenience this may cause you.


REWRITE:

Re: Fire Alarm Test, 12 December 20xx, New Oriental Hotel

The New Oriental Hotel will conduct a fire drill and a fire alarm test between 3:30 p.m. and 4:00 p.m. on 27 January 19xx (Wednesday).

If your apartment, shop or office is near the hotel, you may hear alarm bells during the test. During the test, alarm bells will be triggered occasionally. Don’t panic. In case of a real fire, we will let you know through our public address system.

If you have any questions during the fire drill, feel free to contact our Building Automation operator on 2734 8850.

We apologise for any inconvenience this may cause you.

 
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