BUSINESS WRITING FUNCTIONS & FUNCTIONAL LANGUAGE |
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BUSINESS LETTERS |
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BUSINESS TELEPHONE TALK |
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BUSINESS SPEAKING SKILLS (including for specific business situations) |
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BUSINESS SPEAKING FUNCTIONS |
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CUSTOMER SERVICE |
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BUSINESS VOCABULARY |
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LEARNING MAP - Customer Service Officers
Latest Newsletters
- Business Word/Phrase of the Day - TO MAKE A KILLING
- English Bites! - Business Small Talk: Listen, Respond and Ask for more Information
- In-Depth Tips from Dr English - Replacing “if”, Omitting “if”, “if” vs “when”, “if" vs “in case”
- Business English Tip of the Week - Making Polite Requests
- Workplace English Podcasts - BEP 94: Complimenting Someone at Work