The Knowledge Question

Do you consider yourself knowledgeable in your field?
What are two most challenging issues facing your industry today?

Make sure you answer the question clearly and thoroughly. Be concise, clear and organized.

The Human Question

Do you consider yourself a hard-working person?
What personal traits are you most proud of?
What do you do when you're not working?

These questions are asked to get a sense of who you are. Now is not the time to talk about how you are a recovering alcoholic or have been proud of staying out of prison. Something which makes you sound interesting, intelligent and reliable. Remember that if they ask about personal things, keep it brief and always try, if you can, to tie everything back to your professional life.

The "What if" Question

What would you do if your boss asked you to do something you disagreed with?
What might you say if you were told you had to leave town tomorrow for business for three weeks?

The rule of thumb is the boss is always right, always discuss problems with your superiors and that you are always flexible.

The "Tell Me" Game

Tell me about your experience.
Tell me why you are interested in working for this company.
Tell me about your greatest strengths and weaknesses.

Again, be clear, concise and organized.

Your Turn

Do you have any questions for me?

Yes, you always need to ask at least one or two questions. Show that you've done your homework: ask about the company, its structure. Now is not the time to ask about the salary or whether you can have a company car!

Reflective Answering

If you deliver your answers straight, they may not sound completely natural. You don't want the interviewer to think that you've memorised them.

Before answering certain questions, pause for a moment to show that you're thinking, then start your answer with one of the following phrases:

I guess...

I guess the biggest achievement would be my employee of the year award; I'm very proud of that.

I feel...

I feel that I've learned a large amount in this job and I'm glad for the opportunity.

I suppose...

I suppose that when I think about it, the hardest part of my job is dealing with customers.

I would say...

I would say that trust is a very important part of a relationship with a co-worker.

Note: these phrases can also be used in combination:

I guess I would say that morale in Reception could be improved and that I feel our hours are too long.