American Business Etiquette Guidelines

American Business Etiquette Guidelines

Business conversation may take place during meals. However, many times you will find more social conversation taking place during the actual meal. The business discussions are usually concluded before you start eating. Business meetings may be arran...
 

Content Showcase:February 2012

Business Writing

Business Grammar: Expressing Possibility

Business Grammar: Expressing Possibility
There are times when writers are uncertain about what will happen and need to refer to future events as possibilities or probabilities, not as future certainties. In this lesson we will review the l... Read more...
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Business Speaking and Listening

Strategy for Customer Service

Strategy for Customer Service
It is said that for every person who complains, there are 26 other people who suffer in silence, and each unhappy customer tells 10 to 16 other people. But if you address the problem in the right way,... Read more...
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Editor’s Corner

From the Editor: Improving Your Pronunciation

From the Editor: Improving Your Pronunciation
Dear Tania, I'm 45 years old and I've been learning English since I was six. I can write well, read well and listen well. But my pronunciation is still terrible!! When I talk to my foreign customers... Read more...
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Business/General English Fun

American Business Etiquette Guidelines

American Business Etiquette Guidelines
Business conversation may take place during meals. However, many times you will find more social conversation taking place during the actual meal. The business discussions are usually concluded before... Read more...
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Business Reading and Listening

US GDP Rebounds with 3.3% Growth

US GDP Rebounds with 3.3% Growth
After a difficult period, the US economy has started to grow again. Exports have grown due to the weak dollar, making US goods cheaper overseas. Imports, which have become more expensive to US consume... Read more...
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Business Vocabulary

The Language of Customer Service

The Language of Customer Service
In this business vocabulary lesson we're going to look at some basic customer service vocabulary. The following dialogues illustrate how common language associated with customer service is used in con... Read more...
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ESL Product and Website Reviews

The Good Grammar Book

The Good Grammar Book
The Good Grammar Book includes all the grammar covered in elementary to lower-intermediate course books. The 21 sections may be used in any order, making it suitable for use with any course book. Exp... Read more...
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Test Your Business English

Business English Grammar and Usage Test

Business English Grammar and Usage Test
The Learning Centre includes many business English tests. Business English tests differ from standard English tests in that they focus on English as it is used in the workplace, testing common busine... Read more...
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