The Worldwide Credit Crunch - Study Notes (Business Vocabulary)

Using Reported Speech in Minutes: Study Notes

Writing Minutes of Meetings - Study Notes (minutes writing, reporting speech, reporting verbs)

Discussing the Findings: Study Notes

Writing Memo Reports: Study Notes

Writing Introductions to Business Reports - Study Notes

Writing Conclusions to Reports - Study Notes

Memo Reports 2 - Study Notes (Business Reports)

Describing Graphs and Trends - Study Notes (Business Reports)

Writing Abstracts to Business Reports - Study Notes (report writing, writing report summaries, business writing)

Writing Business Emails: Study Notes

Business Email: Addressing Problems and Mistakes - Study Notes

Business Email: Confirming Orders and Prices - Study Notes

Informing and Notifying - Study Notes (Business Email, Business Writing)

Making Enquiries - Study Notes (Business Email, Business Writing)

Making Arrangements - Study Notes (writing business email)

Clarifying and Confirming - Study Notes (writing business email, business writing)

Replies to Requests - Study Notes (business email, replying to requests)

Business Email: Referencing - Study Notes

Starting and Finishing Letters and Email - Study Notes (grammar issues, common errors and functional language)

Business Letter Layout and Organisation - Study Notes (the parts of a letter)

Business Letter Writing Basics - Study Notes (standard phrases, letters of enquiry, replies to letters of enquiry)

Replies to Letters of Complaint - Study Notes

Writing Goodwill Letters - Study Notes

Writing Job Application Covering Letters - Study Notes (Business Writing, Writing Job Application Letters)

Adjustment Letters - Structure, Language and Tone – Practice Exercises (Replies to Letters of Complaint, Justified Reply  to Letter of Complaint Letter, Justified Reply  to Letter of Complaint Letter)

Standard Expressions in Emails and Memos: Study Notes (Functional Language)

Giving Advice and Making Suggestions - Study Notes (business writing functions, business letters, business email)

Standard Expressions to End Business Correspondence - Study Notes (business writing, standard phrases, closing phrases)

Developing an Appropriate Business Writing Style: Study Notes

Considerate Business Letter Writing: Study Notes

Concise Writing, Eliminating Wordiness: Study Notes

Writing Positive Business Documents: Study Notes (using positive language)

Varying the Sentence Length and Structure: Study Notes

Using an Informal, Yet Professional Writing Style: Study Notes

Using Vertical Lists in Business Documents: Study Notes (parallel form, parallel lists, parallel writing)

Developing a Good Writing Style - Study Notes

Using the Active and Passive Voice in Business Writing - Study Notes

Tone in Business Writing - Study Notes

Using Clear Familiar Words - Study Notes (Business Writing Skills)

Avoiding Sexist Language - Study Notes

Using Action Verbs in Business Writing - Study Notes (Business Writing Skills)

The Direct Approach to Giving Bad News - Study Notes (business writing skills)

Parallel Form in Business Writing - Study Notes (Business writing skills, non-parallel form, parallel form, vertical lists, bulleted lists)