Pre-Intermediate
Enquiries and Requests - Functional Language Practice Cue Cards
Enquiries and Requests - Functional Language Reference Sheet
Enquiries and Requests - Functional Language mp3 audio file
Enquiries and Requests - Grammar Focus
Enquiries and Requests - Key Language Focus and Hot Tip
Enquiries and Requests - Podcast Lesson mp3 audio file (BEP61)
Enquiries and Requests - Study Notes / Podcast Lesson Transcript (BEP61)
Enquiries and Requests - Exercises
Dealing with Persistent Callers - Dialogue 1 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 1 mp3 audio file
Dealing with Persistent Callers - Dialogue 2 Transcript and Vocabulary Glossary
Dealing with Persistent Callers: Dialogue 2 mp3 audio file
Dealing with Persistent Callers - Dialogue 3 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 3 mp3 audio file
Dealing with Persistent Callers - Dialogue 4 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 4 mp3 audio file
Dealing with Persistent Callers - Dialogue 5 mp3 audio flle
Dealing with Persistent Callers - Functional Language Reference Sheet
Dealing with Persistent Callers - Functional Language mp3 audio file
Dealing with Persistent Callers: Grammar Focus – Using the Present Perfect Tense
Dealing with Persistent Callers: Language Focus – Declining a Request
Dealing with Persistent Callers: Language Focus – Expressing Availability
Dealing with Persistent Callers - Podcast Lesson mp3 audio file (BEP66)
Dealing with Persistent Callers - Study Notes / Podcast Lesson Transcript (BEP66)
Dealing with Persistent Callers - Practice Exercises
Checking Back and Confirming Information: Dialogue 1 Transcript and Vocabulary Glossary
Checking Back and Confirming Information: Dialogue 2 Transcript and Vocabulary Glossary
Checking Back and Confirming Information: Dialogue 2 mp3 audio file
Checking Back and Confirming Information - Dialogue 3 Transcript
Checking Back and Confirming Information - Dialogue 3 mp3 audio file
Checking Back and Confirming Information - Functional Language Practice Cue Cards
Checking Back and Confirming Information - Functional Language Reference Sheet
Checking Back and Confirming Information - Functional Language mp3 audio file
Checking Back and Confirming Information - Grammar Focus – Using Modal Verbs to Make Polite Requests
Checking Back and Confirming Information - Language Focus – Using Questions Rather Than Statements
Checking Back and Confirming Information - Podcast Lesson mp3 audio file (BEP68)
Checking Back and Confirming Information - Study Notes / Podcast Lesson Transcript (BEP68)
Checking Back and Confirming Information - Practice Exercises
Checking Back and Confirming Information - Practice Functional Language Cue Cards
Checking Back and Confirming Information - Dialogue 1 mp3 audio file
Using Standard Telephone Phrases - Dialogue 1 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 1 mp3 audio file
Using Standard Telephone Phrases - Dialogue 2 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 3 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 2 mp3 audio file
Using Standard Telephone Phrases - Dialogue 3 mp3 audio file
Using Standard Telephone Phrases - Dialogue 4 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 4 mp3 audio file
Using Standard Telephone Phrases - Dialogue 5 Transcript
Using Standard Telephone Phrases - Dialogue 5 mp3 audio file
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