Banking and financial terms explained.
Common Financial Terms explained including sample sentences
The Language of the Stock Market and Personal Investing - Practice Exercises (Business Vocabulary)
The Language of the Stock Market and Personal Investing - Study Notes (Business Vocabulary)
The Credit Crunch (Part 2) - Practice Exercises (business vocabulary)
The Credit Crunch (Part 2) - Study Notes (business vocabulary)
Financial Collocations: Study Notes
Business Idioms: Study Notes (idioms explained together with example sentences)
Business Idioms - Practice Exercises (idiomatic expressions, business vocabulary)
Business Idioms - Study Notes (idiomatic expressions, business vocabulary)
Telephone Skills: Handling Customer Complaints - Dialogue 2 Transcript and Vocabulary Glossary
Teleconferencing - Communication Problems – Study Notes / Podcast Lesson Transcript (BEP58) (telephone skills)
Expressing Agreement and Disagreement - Dialogue 1 Comprehension Exercise (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Dialogue 1 mp3 audio file (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Dialogue 2 Comprehension Exercise (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Dialogue 2 Transcript and Vocabulary Glossary (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Dialogue 2 mp3 audio file(business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Dialogues 1 and 2 Key Words and Expressions Exercise (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Podcast Lesson (BEP24) mp3 audio file(business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Study Notes / Podcast Lesson Transcript (BEP24) (business speaking functions, expressing agreement, expressing disagreement)
Expressing Agreement and Disagreement - Practice Exercises (business speaking functions, expressing agreement, expressing disagreement)
Taxation Terms: Study Notes (common terms explained with examples of usage)
Business Notice: Money Deducted from Your Wages to Pay Creditors (notice, circular, bulleted list, vertical list, good document organization and structure
Business Notice/Circular: New Monthly Reporting System (notice, circular, stating procedures, instructions
Model Notice / Circular: Replacement of Convenience Copiers (informing, explaining new procedures)
Model Business Letter: Policy No 7438729 in the Name of Leung Mei Mei (insurance, giving bad news, informing, requesting, apologising
Model Business Letter: Delivery of Order No. 39587 (replying to a letter of complaint, adjustment letter, apologizing, assuring
Model Business Fax: SSKE/ST – Spare Parts (shipping, confirming, requesting
Extract from a Performance Appraisal
Clarifying and Confirming Verbal Instructions - Dialogue 1 Comprehension
Clarifying and Confirming Verbal Instructions - Dialogue 1 Key Words and Expressions
Clarifying and Confirming Verbal Instructions - Dialogue 1 Transcript and Vocabulary Glossary
Clarifying and Confirming Verbal Instructions - Dialogue 1 mp3 audio file
Clarifying and Confirming Verbal Instructions - Dialogue 2 Comprehension
Clarifying and Confirming Verbal Instructions - Dialogue 2 Key Words and Expressions
Clarifying and Confirming Verbal Instructions - Dialogue 2 Transcript and Vocabulary Glossary
Clarifying and Confirming Verbal Instructions - Dialogue 2 mp3 audio file
Clarifying and Confirming Verbal Instructions - Dialogue 3 Transcript
Clarifying and Confirming Verbal Instructions - Dialogue 4 Transcript
Clarifying and Confirming Verbal Instructions - Functional Language Reference Sheet
Clarifying and Confirming Verbal Instructions - Podcast Lesson (BEP42) mp3 audio file
Clarifying and Confirming Verbal Instructions - Study Notes / Podcast Lesson Transcript (BEP42)
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