Reading Article: IMF Slashes World Growth Forecast - Article and Vocabulary Glossary
Business Letter: Unclaimed Accounts (banking, replying to a query, clarifying, enclosing
Reading Article: George Soros - Billionaire, Philanthropist and Author - mp3 audio file
Business Letter: Flexiphone Account No. 84-75684-2 (Deposit No. 5646) (banking, replying to an request, informing, enclosing)
Model Business Email: Unapproved Overdraft - Collection Progress (banking, reporting, informing
Business Letter: Credit Card Application (banking, giving bad news, advising
Model Business Letter: Opening a HKD Savings Account (banking, reporting, informing, enclosing
Model Business Letter: Wing Bruce Co Trading Ltd (banking, informing, requesting, asking for confirmation
Reading Article: Dollar Strengthens As Oil Price Falls - mp3 audio file
Reading Article: Dollar Strengthens as Oil Price Falls - Article and Vocabulary Glossary
Reading Article: Dollar Strengthens as Oil Price Falls - Comprehension Exercise
Reading Article: Dollar Strengthens as Oil Price Falls - Key Words and Expressions Exercise
The Language of Personal Banking - Practice Exercises (business vocabulary)
The Language of Personal Banking - Study Notes (business vocabulary)
Business Letter: Revision of Terms of Banking Facilities (banking, confirming, expressing permission, requesting
Model Business Fax: Refund Premium Through Credit Card (replying, attaching, requesting information
The Credit Crunch (Part 2) - Practice Exercises (business vocabulary)
The Credit Crunch (Part 2) - Study Notes (business vocabulary)
Model Business Email: Front-line Service Staff (informing
Basic Banking Vocabulary in Context - Dialogue 1 Transcript (business vocabulary)
Basic Banking Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)
Basic Banking Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)
Basic Banking Vocabulary in Context - Practice Exercises (business vocabulary)
Basic Banking Vocabulary in Context - Study Notes (business vocabulary)
Reading Article: World Shares Fall on Credit Fears - Article and Vocabulary Glossary
Reading Article: orld Shares Fall on Credit Fears - Comprehension Exercise
Reading Article: World Shares Fall on Credit Fears - Key Words and Expressions Exercise
Business Letter: Consigna Fund No. 4993-838489-473 (informing, requesting
Business Letter: Current Account No. 8238847300 (banking, informing, enclosing
Dealing with Angry Customers - Dialogue 1 mp3 audio file (customer service, calming someone down, reassuring someone, apologising)
Dealing with Angry Customers - Dialogue 2 mp3 audio file (calming someone down, reassuring someone, apologising, customer service)
Dealing with Angry Customers - Dialogue 3 mp3 audio file (calming someone down, reassuring someone, apologising, customer service)
Dealing with Angry Customers - Dialogue 4 mp3 audio file (calming someone down, reassuring someone, apologising, customer service)
Dealing with Angry Customers - Podcast Lesson (BEP26) mp3 audio file (customer service, calming someone down, reasuring someone, apologising)
Business Email: HDF International Securities Trust (informing, requesting
Business Letter: Application for Credit (finance, thanking, giving bad news
Reading Article: World Shares Fall on Credit Fears - mp3 audio file
Business Letter: Opening Savings Account (banking, thanking, informing, requesting, enclosing)
The Language of Currency Trading and Exchange - Practice Exercises (business vocabulary)
The Language of Currency Trading and Exchange - Study Notes (business vocabulary)
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Main Study Areas
- Business Writing / Grammar (728)
- Business Speaking / Listening (1249)
- Business Vocabulary (108)
- Business Reading / Listening (401)