Complimenting Someone at Work - Study Notes / Podcast Lesson (BEP94) (praising, congratulating, flattering, saying something good about someone)

Ending a Conversation Politely - Study Notes / Podcast Lesson Transcript (BEP93)

Entertaining a Business Visitor - Practical English in a Bar and Restaurant – Podcast Lesson Transcript (BEP39)

Kicking Off and Outlining Your Position - Study Notes / Podcast Lesson Transcript (BEP40) (Business Negotiations)

Using Modal Verbs to Speculate About the Past - Study Notes / Podcast Lesson Transcript (BEP96)

Using Modal Verbs to Speculate About the Present - Study Notes / Podcast Lesson Transcript (BEP95)

Clarifying and Confirming Verbal Instructions - Study Notes / Podcast Lesson Transcript (BEP42)

Placing, Changing and Canceling Orders - Study Notes Podcast Lesson Transcript (BEP41) (Telephone Skills)

Interrupting Effectively - Study Notes / Podcast Lesson Transcript (BEP43) (Business Meetings)

Talking About Where you Live - Study Notes / Podcast Lesson Transcript (BEP44)  (Business small talk, talking about your city, talking about your country)

Conversation Switching Techniques - Study Notes / Podcast Lesson Transcript (BEP46)

Making Plans - Study Notes / Podcast Lesson Transcript (BEP45) (business meetings, necessity, suggestions, recommendations)

Handling Questions with Authority - Study Notes / Podcast Lesson Transcript (BEP47) (Business Presentations)

Pitching New Offers - Study Notes / Podcast Lesson Transcript (BEP48) (Sales)

Concluding a Deal - Study Notes / Podcast Lesson Transcript (BEP49)(Business Negotiations, Business Negotiating, Negotiating Deals, Coming to an Agreement)

Discussing Business Proposals - Study Notes / Podcast Lesson Transcript (BEP50) (Business Meetings, suggestions, opinions, recommendations, speculating about the future, advantages and disadvantages)

Chairing a Business Meeting - Study Notes / Podcast Lesson Transcript (BEP52) (Business Meetings)

Chairing a Business Meeting - Study Notes / Podcast Lesson Transcript (BEP52) (Business Meetings)

Talking About Your Work - Study Notes / Podcast Lesson (BEP51) (talking about routine, using the present simple tense)

Making Comparisons - Study Notes / Podcast Lesson Transcript (BEP53)(business speaking skills, comparatives, superlatives)

Resolving Internal Conflicts - Study Notes / Podcast Lesson Transcript (BEP54) (business communication)

Giving Progress Updates - Study Notes / Podcast Lesson Transcript (BEP55) (business communication, reporting back)

Interviewing in English - Study Notes / Podcast Lesson Transcript (BEP56) (employment search, job hunting)

Showing Business Visitors Around - Study Notes / Podcast Lesson Transcript (BEP57) (business communication)

Teleconferencing - Communication Problems – Study Notes / Podcast Lesson Transcript (BEP58) (telephone skills)

Explaining a Company’s Organisation - Study Notes / Podcast Lesson Transcript (BEP60) (business communication, company structure)

Giving a Verbal Report - Study Notes / Podcast Lesson Transcript (BEP59)(business communication, reporting progress)

Negotiating Agreements - Study Notes / Podcast Lesson Transcript (BEP01) (business negotiations, conditionals)

Telephone Sales Techniques - Podcast Lesson Transcript (BEP12) (telephone skills, cold calls, arranging a meeting)

Buying Time - Dialogue 1 Transcript and Vocabulary Glossary  (Telephone skills, Handling difficult requests or last minute requests, politely saying 'no', giving yourself more time to act)

Chasing up Payment on the Phone - Study Notes / Podcast Lesson Transcript (BEP18) (telephone skills)

Employment Interview Techniques - Study Notes / Podcast Lesson Transcript (BEP19) (interviewing someone for a job)

First Meetings - Study Notes / Podcast Lesson Transcript (BEP22) (business small talk)

Taking Telephone Messages - Study Notes / Podcast Lesson Transcript (BEP21)

Expressing Agreement and Disagreement - Study Notes / Podcast Lesson Transcript (BEP24) (business speaking functions, expressing agreement, expressing disagreement)

Questioning Techniques - Study Notes / Podcast Lesson Transcript (BEP23) (business speaking skills, direct questions, indirect questions)

Structuring a Business Presentation - Study Notes / Podcast Lesson Transcript (BEP27) (introducing a presentation,  concluding a presentation)

Communicating Action - Study Notes / Podcast Lesson Transcript (BEP25) (business communication, business meetings, writing action points, creating an action plan, assigning tasks)

Being Assertive and Standing Your Ground - Study Notes / Podcast Lesson Transcript (BEP30) (business communication)

Cold Calls – Arranging a Meeting - Study Notes / Podcast Lesson Transcript (BEP29) (telephone skills, sales)

Small Talk Before a Business Meeting: Study Notes / Podcast Lesson Transcript (BEP32)

Dealing with Hostile Situations - Study Notes / Podcast Lesson Transcript (BEP33) (business communication, dealing with difficult situations)

Making Persuasive Arguments - Study Notes / Podcast Lesson Transcript (BEP34) (business communication)

Avoiding Communication Breakdown - Study Notes / Podcast Lesson Transcript (BEP35) (business communication)

Talking About Your Company and Work - Study Notes / Podcast Lesson Transcript (BEP36) (business communication, describing your job, describing your company, company structure)