Analysis of Documents 4 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 5 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 6 (original document rewritten with comments on style, tone, organisation, language use, etc)

Articles (a/an/the): Study Notes (Business Grammar)

British vs American English: Study Notes

Business Meetings: Developing an Argument Part 1 - Further Study Notes

Financial Collocations: Study Notes

Intensifiers: Study Notes (Business Grammar Review)

Intensifiers: Exercises (Business Grammar Review)

Standard Expressions in Emails and Memos: Study Notes (Functional Language)

Business Idioms: Study Notes (idioms explained together with example sentences)

Present Simple vs Present Continuous: Study Notes (Business Grammar)

Telephone Skills: Requesting Information - Grammar Notes

Using Vertical Lists in Business Documents: Study Notes (parallel form, parallel lists, parallel writing)

Analysis of Business Documents 7 (original business document with comments on style, tone, organisation, structure and language, plus rewritten document)

Telephone Skills: Enquiries and Requests - Grammar Focus

Telephone Skills: Enquiries and Requests - Key Language Focus and Hot Tip (Using polite language when refusing requests; offering help)

Handling Serious Disagreement: Study Notes / Podcast Lesson Transcript

Business Email: Referencing - Study Notes

Accounting Basics: Study Notes (business vocabulary)

Business Email: Addressing Problems and Mistakes - Study Notes

Business Email: Confirming Orders and Prices - Study Notes

Telephone Skills: Dealing with Persistent Callers - Grammar Focus – Using the Present Perfect Tense

Telephone Skills: Dealing with Persistent Callers - Language Focus – Declining a Request

Telephone Skills: Dealing with Persistent Callers - Language Focus – Expressing Availability

Offering Help: Language Focus – Specific Offers When Welcoming a Visitor

Offering Help: Language Focus – Accepting and Declining Offers of Help

Offering Help: Grammar Focus - Using Modal Verbs

Analysis of Business Documents (analysis of an original business document in terms of language use, structure, organisation, tone and style)

The Language of Advertising - Dialogues and Vocabulary Glossary (Business Vocabulary)

Writing Memo Reports: Study Notes

Analysis of Business Documents (analysis of an original business document in terms of language use, structure, organisation, tone and style)

Making Future Plans - Grammar Focus – Making Suggestions

Making Future Plans - Language Focus – Talking About the Future

Making Future Plans: Grammar Focus – Making Suggestions

The Past Perfect Tense - Study Notes (Business Grammar)

Writing Introductions to Business Reports - Study Notes

Starting and Finishing Letters and Email - Study Notes (grammar issues, common errors and functional language)

Subject-Verb Agreement - Study Notes (Business Grammar)