Business Presentations Describing Graphs and Trends - Podcast Lesson mp3 audio file (BEP10)

Business Presentations: Describing Graphs and Trends -  Dialogue Transcript

Business Presentations: Signposting - Dialogue 1 mp3 audio file

Business Presentations: Signposting - Study Notes / Podcast Lesson mp3 audio file (BEP97)

Reading Article: Chinese Seek Online Romance: mp3 audio file 

Handling Customer Complaints: Podcast Lesson mp3 audio file (BEP98)

Questioning Techniques: Dialogue mp3 audio file

Retrain as Feng Shui Master: mp3 audio file

Readiing Article: 200 Million Dollar Typing Error Key: mp3 audio file

Customer Service: Handling Customer Complaints - Dialogue 1 mp3 audio file

Business Meetings: Developing an Argument Part 1: Dialogue mp3 audio file

Business Meetings: Developing an Argument Part 1: Podcast Lesson mp3 audio file  (BEP

Business Meetings: Developing an Argument Part 2: Dialogue mp3 audio file

Business Meetings: Developing an Argument Part 2: Podcast Lesson mp3 audio file (BEP16)

Reading Article: The Changing Face of Management: mp3 audio file

Reading Article: The Single Life for Career Women - mp3 audio file

Reading Article: Online Gambling Banned in the US: mp3 audio file

Reading Article: Profits Jump at China’s Top Companies - mp3 audio file

Business Meetings: Querying Information: Dialogue 1 mp3 audio file

Business Meetings: Querying Information: Podcast Lesson mp3 audio file (BEP99)

Talking About Work: Podcast Lesson mp3 audio file (BEP100)

Reading Article: Chinese Tourists Forced to Shop Til They Drop - mp3 audio file

Reading Article: Has the Dotcom Boom Returned - mp3 audio file

Telephone Skills: Reporting Back to Your Manager - Dialogue 1 mp3 audio file

Telephone Skills: Reporting Back to Your Manager - Dialogue 2 mp3 audio file

Telephone Skills: Reporting Back to Your Manager - Podcast Lesson mp3 audio file (BEP101)

Requesting Information - Study Notes / Podcast Lesson mp3 audio file (BEP102)

Reading Article: China Exports Fall on Decreased Demand - mp3 audio file

Telephone Skills: Enquiries and Requests -Dialogue 1 mp3 audio file

Telephone Skills: Enquiries and Requests -Dialogue 2 mp3 audio file

Telephone Skills: Enquiries and Requests - Functional Language mp3 audio file

Telephone Skills: Enquiries and Requests - Podcast Lesson mp3 audio file (BEP61)

Handling Serious Disagreement: Dialogue 1 mp3 audio file

Handling Serious Disagreement: Dialogue 2 mp3 audio file

Handling Serious Disagreement: Functional Language mp3 audio file

Handling Serious Disagreement: Podcast Lesson mp3 audio file (BEP62)

Reading Article: Taxis for Women by Women - mp3 audio file

Telephone Skills: Dealing with Persistent Callers - Dialogue 1 mp3 audio file

Telephone Skills: Dealing with Persistent Callers - Dialogue 4 mp3 audio file

Telephone Skills: Dealing with Persistent Callers - Dialogue 5 mp3 audio flle

Telephone Skills: Dealing with Persistent Callers - Functional Language mp3 audio file