Model Business Letter: Camcorder Issues (replying to a letter of complaint, informing

Model Business Email: Flash Software (enquiring

Model Business Email: Function Room Availability (enquiring, requesting

Model Business Email: Installation of Clocking-in Machines (human resources, informing, vertical list, parallel form, requesting

Model Business Email: Invoice #64783 (enquiring, asking for confirmation

Model Business Email: June Hoi (enquiring, complaint about staff member

Model Business Email: Local Language Consultants (enquiring

Model Business Email: Lunch on Wednesday (enquiring

Model Business Letter: Notice of Resignation (employment resignation letter, informing, assuring, thanking

Model Business Email: Quality Control Workshop (enquiring, requesting

Model Business Letter: Royal Hotel Forecourt – Future World Centre (informing, apologizing, assuring

Model Business Email: Call with Andrea and Charlie (Informing, enquiring, arranging a call)

Model Business Email: Vacancies (job hunting, enquiring, attaching

Model Business Letter: Delivery of Computers (replying to a letter of complaint, adjustment letter, explaining, giving bad news, offering

Model Business Letter: Delivery of Order No. 39587 (replying to a letter of complaint, adjustment letter, apologizing, assuring

Model Business Report: Extract from a Report (Concluding Section) (conclusions, recommendations

Model Business Letter: Financial Analyst Position (job covering letter, job application letter

Model Business Letter: Payment of Collection Letter (replying to a letter of complaint, adjustment letter, apologising

Model Business Email: Photocopiers (2) (thanking, arranging a meeting

Model Business Email: Photocopiers (3) (arranging a meeting

Model Business Email: Photocopiers (4) (confirming a meeting time and place

Model Business Email: Photocopiers (5) (confirming a meeting time and place

Model Business Email: Photocopiers (thanking, arranging a meeting

Model Business Email: Resignation (notice of resignation, confirming, informing, thanking

Model Business Email: Thromblemeister Selection (Informing, enquiring

Model Business Email: iTutor E-Learning Software (follow up 2) (response to meeting request, informing

Model Business Email: iTutor E-Learning Software (follow up 3) (arranging a meeting

Model Business Email: iTutor E-Learning Software (follow up 4) (arranging a meeting

Model Business Email: iTutor E-Learning Software (follow up 5) (arranging a meeting

Model Business Email: iTutor E-Learning Software (follow up) (informing

Modle Business Email: iTutor E-Learning Software (replying to an enquiry, informing, making arrangements, sales and marketing

Model Business Email: Accounting for Non-Financial Managers Presentation (asking for clarification

Model Business Email: Applications for Casual Leave (asking for clarification

Model Business Email: Computers Down Today at 4pm (reminding

Model Business Email: Congratulations to Xing Jihong (announcing a promotion

Model Business Email: Damage to Company Furniture (2) (example of decisive tone, notice, circular, instructing )

Model Business Email: Damage to Company Furniture (example of tentative tone, reporting, recommending

Model Business Email: Hiring Part-Time Clerical Help (1) (example of inappropriate tone, mixed tone, inconsistent tone )

Model Business Email: Hiring Part-Time Clerical Help (2) (example of appropriate, consistent tone)

Model Business Email: Hiring of Temporary Staff (asking for clarification

Model Business Email: Meeting on 12 September (confirming a meeting time and place

Model Business Email: New Client (announcing, informing

Model Business Email: Order for Computer Equipment (confirming an order, confirming delivery)

Model Business Letter: PTR’s Year 20xx Executive Seminar (accepting, informing, requesting, thanking

Business Letter: Revision of Terms of Banking Facilities (banking, confirming, expressing permission, requesting

Model Business Email: Staff Meeting (expressing obligation, informing, expressing urgency

Business Email: Company Training (informing, requesting, suggesting

Business Email: Late Dispatch of Orders (informing

Business Notice: Money Deducted from Your Wages to Pay Creditors (notice, circular, bulleted list, vertical list, good document organization and structure

Model Business Letter: Office Furniture (replying to an enquiry, enclosing, informing