Discussing Attitudes and Performance - Dialogue 1 Transcript and Vocabulary Glossary (business small talk)

Discussing Attitudes and Performance - Dialogue 2 Transcript (business small talk)

Discussing Attitudes and Performance - Dialogue 3 Transcript (business small talk)

Structuring a Business Presentation - Dialogue 1 Transcript and Vocabulary Glossary  (introducing a presentation,  concluding a presentation)

Structuring a Business Presentation - Dialogue 3 Transcript and Vocabulary Glossary (introducing a presentation,  concluding a presentation)

Structuring a Business Presentation - Dialogue 3 Transcript(introducing a presentation,  concluding a presentation)

Structuring a Business Presentation - Dialogue 4 Transcript (introducing a presentation,  concluding a presentation)

Structuring a Business Presentation - Dialogue 5 Transcript(introducing a presentation,  concluding a presentation)

Communicating Action - Dialogue 1 Transcript and Vocabulary Glossary (business communication, business meetings, writing action points, creating an action plan, assigning tasks)

Communicating Action - Dialogue 2 Transcript and Vocabulary Glossary (business communication, business meetings, writing action points, creating an action plan, assigning tasks)

Dealing with Angry Customers - Dialogue 1 Transcript and Vocabulary Glossary (customer service, banking, hotels)

Dealing with Angry Customers - Dialogue 2 Transcript and Vocabulary Glossary (customer service, banking, hotels)

Dealing with Angry Customers - Dialogue 3 Transcript and Vocabulary Glossary (customer service, banking, hotels)

Dealing with Angry Customers - Dialogue 4 Transcript and Vocabulary Glossary (customer service, banking, hotels)

Being Assertive and Standing Your Ground - Dialogue 1 Transcript and Vocabulary Glossary (business communication)

Being Assertive and Standing Your Ground - Dialogue 2 Transcript and Vocabulary Glossary (business communication)

Cold Calls – Arranging a Meeting - Dialogue 1 Transcript and Vocabulary Glossary (telephone skills, sales)

Cold Calls – Arranging a Meeting - Dialogue 2 Transcript and Vocabulary Glossary (telephone skills, sales)

Cold Calls – Arranging a Meeting - Dialogue 3 Transcript (telephone skills, sales)

Small Talk Before a Business Meeting - Dialogue 1 Transcript and Vocabulary Glossary

Small Talk Before a Business Meeting - Dialogue 2 Transcript and Vocabulary Glossary

Small Talk Before a Business Meeting - Dialogue 3 Transcript

Small Talk Before a Business Meeting - Dialogue 4 Transcript

Small Talk Before a Business Meeting - Dialogue 5 Transcript

Video Grammar Lesson 17 - Transcript (

Dealing with Hostile Situations - Dialogue 1 Transcript and Vocabulary Glossary (business communication, handling difficult situations)

Dealing with Hostile Situations - Dialogue 2 Transcript and Vocabulary Glossary (business communication, handling difficult situations)

Dealing with Hostile Situations - Dialogue 3 Transcript (business communication, handling difficult situations)

Dealing with Hostile Situations - Dialogue 4 Transcript (business communication, handling difficult situations)

Making Persuasive Arguments - Dialogue 1 Transcript and Vocabulary Glossary (business communication)

Making Persuasive Arguments - Dialogue 2 Transcript and Vocabulary Glossary (business communication)

Making Persuasive Arguments - Dialogue 3 Transcript (business communication)

Making Persuasive Arguments - Dialogue 4 Transcript (business communication)

Making Persuasive Arguments - Dialogue 5 Transcript (business communication)

Avoiding Communication Breakdown - Dialogue 1 Transcript and Vocabulary Glossary (business communication)

Avoiding Communication Breakdown - Dialogue 3 Transcript (business communication)

Avoiding Communication Breakdown - Dialogue 4 Transcript (business communication)

Talking About Your Company and Work - Dialogue 1 Transcript and Vocabulary Glossary (business communication, describing your job, describing your company, company structure)

Talking About Your Company and Work - Dialogue 2 Transcript and Vocabulary Glossary (business communication, describing your job, describing your company, company structure)

Talking About Your Company and Work - Dialogue 3 Transcript (business communication, describing your job, describing your company, company structure)

Talking About Your Company and Work - Dialogue 4 Transcript  (business communication, describing your job, describing your company, company structure)