Showing Business Visitors Around – Dialogue 1 Transcript and Vocabulary Glossary (business communication)

Showing Business Visitors Around – Dialogue 2 Transcript and Vocabulary Glossary (business communication)

Teleconferencing - Communication Problems - Dialogue 3 Transcript (telephone skills)

Teleconferencing - Communication Problems – Dialogue 1 Transcript and Vocabulary Glossary (telephone skills)

Teleconferencing - Communication Problems – Dialogue 2 Transcript and Vocabulary Glossary (telephone skills)

Explaining a Company’s Organisation - Dialogue 1 Transcript and Vocabulary Glossary (business communication, company structure)

Explaining a Company’s Organisation - Dialogue 2 Transcript and Vocabulary Glossary  (business communication, company structure)

Explaining a Company’s Organisation - Dialogue 3 Transcript (business communication, company structure)

Giving a Verbal Report - Dialogue 1 Transcript and Vocabulary Glossary (business communication, reporting progress)

Giving a Verbal Report - Dialogue 2 Transcript and Vocabulary Glossary(business communication, reporting progress)

Giving a Verbal Report - Dialogue 3 Transcript (business communication, reporting progress)

Negotiating Agreements - Dialogue 1 Transcript and Vocabulary Glossary (business negotiations, conditionals)

Negotiating Agreements - Dialogue 2 Transcript and Vocabulary Glossary (business negotiations, conditionals)

Telephone Sales Techniqes - Dialogue 1 Transcript and Vocabulary Glossary (telephone skills, cold calls, arranging a meeting)

Telephone Sales Techniques - Dialogue 2 Transcript (telephone skills, cold calls, arranging a meeting)

Buying Time - Dialogue 1 Transcript and Vocabulary Glossary  (Telephone skills, Handling difficult requests or last minute requests, politely saying 'no', giving yourself more time to act)

Buying Time - Dialogue 1 Transcript and Vocabulary Glossary  (Telephone skills, Handling difficult requests or last minute requests, politely saying 'no', giving yourself more time to act)

Expressing Likes, Dislikes and Preferences - Dialogue Transcript and Vocabulary Glossary (expressing different degrees of like and dislike, making comparions, comparing things)

Basic Banking Vocabulary in Context - Dialogue 1 Transcript (business vocabulary)

Basic Banking Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)

Basic Banking Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)

Basic Insurance Vocabulary in Context - Dialogue 1 Transcript (business vocabulary)

Basic Insurance Vocabulary in Context - Dialogue 1 Transcript (business vocabulary)

Basic Insurance Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)

Basic Insurance Vocabulary in Context - Dialogue 2 Transcript (business vocabulary)

Chasing up Payment on the Phone - Dialogue 1 Transcript and Vocabulary Glossary (telephone skills)

Chasing up Payment on the Phone - Dialogue 2 Transcript and Vocabulary Glossary (business vocabulary)

Chasing up Payment on the Phone - Dialogue 3 Transcript (telephone skills)

Employment Interview Techniques - Dialogue 2 Transcript (interviewing someone for a job)

Basic Customer Service Vocabulary in Context - Dialogue 1 Transcript (the language of customer service)

Basic Customer Service Vocabulary in Context - Dialogue 2 Transcript (the language of customer service)

Basic Customer Service Vocabulary in Context - Dialogue 3 Transcript

First Meetings - Dialogue 1 Transcript and Vocabulary Glossary (business small talk)

First Meetings - Dialogue 2 Transcript and Vocabulary Glossary (business small talk)

First Meetings - Dialogue 3 Transcript (business small talk)

Taking Telephone Messages - Dialogue 1 Transcript and Vocabulary Glossary (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 2 Transcript and Vocabulary Glossary (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 3 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 4 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 5 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 6 Transcript

Expressing Agreement and Disagreement - Dialogue 2 Transcript and Vocabulary Glossary (business speaking functions, expressing agreement, expressing disagreement)

Questioning Techniques - Dialogue 1 Transcript and Vocabulary Glossary (business speaking skills, direct questions, indirect questions)

Questioning Techniques - Dialogue 2 Transcript and Vocabulary Glossary (business speaking skills, direct questions, indirect questions)

The Language of Production (Part 1) - Dialogue 1 Transcript (business vocabulary, manufacturing)

The Language of Production (Part 1) - Dialogue 2 Transcript (business vocabulary, manufacturing)

The Language of Production (Part 1) - Dialogue 3 Transcript (business vocabulary, manufacturing)

The Language of Production (Part 1) - Dialogue 4 Transcript

The Language of Production (Part 1) - Dialogue 5 Transcript (business vocabulary, manufacturing)