Using And and But to Make Connections (business english tips, business grammar, linking, contrast, addition)

Adjustment Letters - Structure, Language and Tone – Practice Exercises (Replies to Letters of Complaint, Justified Reply  to Letter of Complaint Letter, Justified Reply  to Letter of Complaint Letter)

Analysis of Business Documents (analysis of an original business document in terms of language use, structure, organisation, tone and style)

Developing an Argument in Speech - Linking Words and Phrases (Business English Tips, Business Speaking Tips)

Due to vs Because of vs Owing to

Environmental Awareness - Study Notes (Vocabulary Lesson)

Giving Progress Updates - Grammar Focus – Changing Between the Present Perfect and Past Simple (business grammar)

Giving Progress Updates - Grammar Focus – Present Perfect vs Past Simple (business grammar, business communication, reporting back)

Giving Progress Updates - Language Focus – Direct and Indirect Questions

Making Arrangements - Study Notes (writing business email)

Business Negotiating Tips (business negotiations)

Clarifying and Confirming - Study Notes (writing business email, business writing)

Developing an Appropriate Tone in Internal Emails - Study Notes (business witing skills)

Giving Presentations - Survival English (business English tips, business speaking tips, business presentations)

Job Hunting Vocabulary - Study Notes (employment search, business vocabulary)

Punctuation - Using Commas (business English tips, business writing tips)

Replacing if, Omitting if, if vs when, if vs in case (business English tips)

Showing Business Visitors Around - Grammar Focus – Using the Passive Voice (business communication)

Showing Business Visitors Around - Language Focus – Describing Your Office Layout (business communication)

Using Modal Verbs in Polite Speech (business English tips, business speaking tips)

Analysis of Business Documents (original document rewritten with comments on style, tone, organisation, language use, etc)

Developing a Writing Style for Business Letters - Study Notes (business writing skills, business letters)

Good Document Design and Structure (business English tips, business writing tips)

Replies to Requests - Study Notes (business email, replying to requests)

Spelling Differences Between British English and American English (UK English vs US English)

Telephone Courtesy (business English tips, speaking tips, telephone tips, telephone politeness)

The Credit Crunch (Part 2) - Study Notes (business vocabulary)

Business Idioms - Study Notes (idiomatic expressions, business vocabulary)

How to Give a Good Speech in English (Business English tips, busienss speaking tips, public speaking)

Some vs Any - Study Notes (determiners, business grammar)

Coherence and Unity in Business Texts - Study Notes (business writing skills, document organisation and structure, cohesive writing)

How to Start and Finish Emails (business English tips, business writing tips)

Problem Words and Phrases in Business Writing (Business English tips, business writing tips)

Recommended Format for Business Letters (business letter layout and parts, business English tip, business writing tips)

Tips to Improve Your Listening (Business English tips, listening tips)

Type 1 Conditional Sentences - Study Notes (business grammar)

Writing Numbers as Words - Study Notes (Writing numbers as words, business vocabulary, Cardinal Numbers, Ordinal Numbers, Decimal Numbers, Fractions and Percentages, Weights, Measures and Currencies)

10 Steps to Improve Your Business Writing - Study Notes (business writing skills)

Basic Banking Vocabulary in Context - Study Notes (business vocabulary)

Expressing Ability - Study Notes (business grammar, saying what you can and cannot do, expressing present ability, expressing past ability, using modal verbs)

25 Common Errors When Writing Job Application Letters

Basic Insurance Vocabulary in Context - Study Notes (business vocabulary)

Giving Advice and Making Suggestions - Study Notes (business writing functions, business letters, business email)

Using Common Phrasal Verbs - Study Notes (business grammar)

Adding Emphasis in Business Writing - Study Notes (business writing skills, using emphatic words, repeating key words, changing the normal sentence structure, avoiding weak starts, changing the wording or word order)

Basic Customer Service Vocabulary in Context - Study Notes (the language of customer service)

Getting the Most from Your Dictionary

Relative Clauses - Study Notes (business grammar, defining relative clauses, non-defining relative clauses)

Avoid Using Too Many Negatives in Your Writing (business English tips, business writing tips)

Comparison of Adjectives (business English tips, business grammar tips)