Business documents analysed according to correctness of tone, style, expression and organisation. Includes document rewrite.
Business documents analysed according to correctness of tone, style, expression and organisation. Includes document rewrite.
Business documents analysed according to correctness of tone, style, expression and organisation. Includes document rewrite.
Model Business Letter: Announcement of Workshop Schedule
Asking for and Confirming Information, Dialogue 2, mp3 audio file
Example of a business letter written in a personal style.
China Encourages its People to Move to Towns and Cities: Comprehension Exercise
Reading Article: China Encourages its People to Move to Towns and Cities - Key Words and Expressions
Reading Article: China Encourages its People to Move to Towns and Cities - Key Words and Expressions Exercise
Reading Article: China Encourages its People to Move to Towns and Cities - mp3 audio file
Common Grammatical Errors in Business Documents 1, Exercises based on real business documents, Test your business grammar
Common Errors in Business Documents Exercise
Email: Example of a more formal writing style.
Telephone Skills: Controlling Techniques - Key Words and Expressions Exercise
Model Email: Cover During my Annual Leave (Functions: Confirming)
Model Business Letter: Customer Relationship Management Programme (Functions: Confirming, Reviewing)
Telephone Skills: Customer Service on the Phone - Dialogue 1 Comprehension Exercise
Featured resource files uploaded:
Main Study Areas
- Business Writing / Grammar (728)
- Business Speaking / Listening (1249)
- Business Vocabulary (108)
- Business Reading / Listening (401)