British vs American English: Exercises

British vs American English: Study Notes

Common Grammatical Errors in Business Documents Exercises 10

Intensifiers: Study Notes (Business Grammar Review)

Intensifiers: Exercises (Business Grammar Review)

Standard Expressions in Emails and Memos: Study Notes (Functional Language)

Common Grammatical Errors in Business Documents 12

Present Simple vs Present Continuous: Exercises

Present Simple vs Present Continuous: Study Notes (Business Grammar)

Reporting Back to Your Manager: Dialogue 1 Comprehension Exercise

Telephone Skills: Reporting Back to Your Manager - Dialogue 1 Transcrpt

Telephone Skills: Reporting Back to Your Manager - Dialogue 1 mp3 audio file

Telephone Skills: Reporting Back to Your Manager - Dialogue 2 Listening Comprehension Exercise

Telephone Skills: Reporting Back to Your Manager - Dialogue 2 Transcript

Telephone Skills: Reporting Back to Your Manager - Dialogue 2 mp3 audio file

Telephone Skills: Reporting Back to Your Manager - Key Words and Expressions Exercise

Telephone Skills: Reporting Back to Your Manager - Podcast Lesson mp3 audio file (BEP101)

Telephone Skills: Reporting Back to Your Manager - Study Notes / Podcast Lesson Transcript (BEP101)

Telephone Skills: Reporting Back to Your Manager - Dialogue 1 Transcript

Telephone Skills: Requesting Information - Dialogue Listening Comprehension Exercise

Telephone Skills: Requesting Information - Dialogue Transcript

Telephone Skills: Requesting Information - Dialogue Transcript

Telephone Skills: Requesting Information - Functional Language Reference Sheet

Telephone Skills: Requesting Information - Grammar Notes

Telephone Skills: Requesting Information - Key Words and Expressions Exercise

Telephone Skills: Requesting Information - Study Notes / Podcast Lesson Transcript (BEP102)

Requesting Information - Study Notes / Podcast Lesson mp3 audio file (BEP102)

Email: Brochure Request (Functions: Replying to enquiry, attaching

Model Business Email: Discount Query (Functions: Referencing, negotiating)

Business Email: Draft Contract (Functions: replying to enquiry, making arrangements)

Telephone Skills: Enquiries and Requests - Dialogue 1 Transcript and Vocabulary Glossary

Telephone Skills: Enquiries and Requests -Dialogue 1 mp3 audio file

Telephone Skills: Enquiries and Requests - Dialogue 2 Transcript and Vocabulary Glossary

Telephone Skills: Enquiries and Requests -Dialogue 2 mp3 audio file

Telephone Skills: Enquiries and Requests -Dialogue 3 Transcript

Telephone Skills: Enquiries and Requests - Functional Language Practice Cue Cards

Telephone Skils: Enquiries and Requests - Functional Language Reference Sheet

Telephone Skills: Enquiries and Requests - Functional Language mp3 audio file

Telephone Skills: Enquiries and Requests - Grammar Focus

Telephone Skills: Enquiries and Requests - Key Language Focus and Hot Tip (Using polite language when refusing requests; offering help)

Telephone Skills: Enquiries and Requests - Podcast Lesson mp3 audio file (BEP61)

Telephone Skills: Enquiries and Requests - Study Notes / Podcast Lesson Transcript (BEP61)

Telephone Skills: Enquiries and Requests - Exercises

Model Business Email: New Sales Manager (Function: Referencing)