Business Email: Guidelines for Improving Documentation (instructions)
Business Letter: Mortgage Application (giving bad news, rejecting, offering)
Usage of Phrasal Verbs - Practice Exercises (Business Grammar)
Usage of Phrasal Verbs - Study Notes (Business Grammar)
Useful Phrases for Business Meetings (Business Speaking Tips)
Using the Active and Passive Voice in Business Writing - Practice Exercises
Using the Active and Passive Voice in Business Writing - Study Notes
Business Meetings - Opening a Business Meeting
Business Writing - Include One Idea Per Sentence
Business Letter: Customer Service at J Parks (replying to a letter of complaint, apologizing, explaining, assuring
Model Business Letter: Reference for James Wong (confirming, appraising
Tone in Business Writing - Practice Exercise
Tone in Business Writing - Study Notes
Understanding American Attitudes and Practices - mp3 audio file
Signposting Language for Business Presentations (Business English Tips)
Using Clear Familiar Words - Practice Exercises (Business Writing Skills)
Using Clear Familiar Words - Study Notes (Business Writing Skills)
Criticizing Someone in Right Way - Dialogue 1 Transcript and Vocabulary Glossary
Criticizing Someone in Right Way - Dialogue 2 Transcript
Criticizing Someone in Right Way - Functional Language Reference Sheet
Criticizing Someone in Right Way - Study Notes / Podcast Lesson Transcript (BEP87)
Criticizing Someone in the Right Way - Dialogue 1 mp3 audio file
Criticizing Someone in the Right Way - Dialogue 2 mp3 audio file
Criticizing Someone in the Right Way - Functional Language mp3 audio file
Criticizing Someone in the Right Way - Podcast Lesson (BEP87) mp3 audio file
Knowing When to Use the Passive Voice (Business English Tips)
Memo Reports 2 - Practice Exercises (Business Reports)
Memo Reports 2 - Study Notes (Business Reports)
Methods of Payment in International Trade - Practice Exercises (business vocabulary)
Methods of Payment in International Trade - Study Notes (business vocabulary)
Tips for Business Presentations (Business English Tips)
Avoiding Sexist Language - Study Notes
Avoiding Sexist Languagev - Practice Exercises
Incomplete and Run-on Sentences - Practice Exercises (Business Grammar)
Incomplete and Run-on Sentences - Study Notes (Business Grammar)
Job Application Letter vs Job Covering Letter (Business English Tips, Business Letters, Apply for a Job)
Model Business Letter: Policy No 7438729 in the Name of Leung Mei Mei (insurance, giving bad news, informing, requesting, apologising
Showing Empathy in Business Situations - Dialogue 1 Transcript and Vocabulary Glossary
Showing Empathy in Business Situations - Dialogue 1 mp3 audio file
Showing Empathy in Business Situations - Dialogue 2 Transcript and Vocabulary Glossary
Showing Empathy in Business Situations - Dialogue 3 mp3 audio file
Showing Empathy in Business Situations - Functional Language Reference Sheet
Showing Empathy in Business Situations - Functional Language mp3 audio file
Showing Empathy in Business Situations - Podcast Lesson (BEP90) mp3 audio file
Getting Acquainted in Business Situations - Study Notes / Podcast Lesson Transcript (BEP89)
Getting Acquainted in Business Situations - Practice Exercises
Featured resource files uploaded:
Main Study Areas
- Business Writing / Grammar (728)
- Business Speaking / Listening (1249)
- Business Vocabulary (108)
- Business Reading / Listening (401)