Reading Article: The Single Life for Career Women - mp3 audio file

Model Email: Back Order (Function: warning)

Model Notice: Christmas Dinner (Function: reminding, asking for confirmation)

Model Notice: Company Fire Drill (Functions: reminding, warning)

Email: Mobile Phones Request (Functions: Warning, Request

Reading Article: Online Gambling Banned in the US: Listening Comprehension Exercise

Reading Article: Online Gambling Banned in the US: Article and Vocabulary Glossary

Reading Article: Online Gambling Banned in the US: Key Words and Expressions Exercise

Reading Article: Online Gambling Banned in the US: mp3 audio file

Reading Article: Profits Jump at China’s Top Companies - Comprehension Exercise

Reading Article: Profits Jump at China’s Top Companies - Key Words and Expressions Exercise

Reading Article: Profits Jump at China’s Top Companies - Article and Vocabulary Glossary

Reading Article: Profits Jump at China’s Top Companies - mp3 audio file

Business Letter: Purchase Order (Functions: Reply to a Letter of Complaint, Apologising, Informing)

Email: Purchase of New Air-Conditioning System (Function: Informing, Instructing, Suggesting

Business Meetings: Querying Information: Dialogue 1 Listening Comprehension Exercise

Business Meetings: Querying Information: Dialogue 1 Key Words and Expressions Exercise

Business Meetings: Querying Information: Dialogue 1 Transcript and Vocabulary Glossary

Business Meetings: Querying Information: Dialogue 1 Transcript

Business Meetings: Querying Information: Dialogue 2 Transcript

Business' Meetings: Querying Information: Dialogue 3 Transcript

Business Meetings: Querying Information: Dialogue 1 mp3 audio file

Business Meetings: Querying Information: Exercises

Business Meetings: Querying Information: Functional Language Reference Sheet

Business Meetings: Querying Information: Podcast Lesson mp3 audio file (BEP99)

Business Meetings: Querying Information: Study Notes / Podcast Lesson Transcript (BEP99)

Talking About Work: Dialogue 1 Comprehension Exercise

Talking About Work: Dialogue 1 Comprehension Exercise

Talking About Work: Dialogue 1 Key Words and Expressions Exercise

Talking About Work: Dialogue 1 Transcript and Vocabulary Glossary

Talking About Work: Dialogue 1 Transcript

Talking About Work: Dialogue 2 Transcript

Talking About Work: Exercises

Talking About Work: Podcast Lesson mp3 audio file (BEP100)

Talking About Work: Study Notes / Podcast Lesson Transcript (BEP100)

Using Vertical Lists in Business Documents: Exercises (Parallel form, parallel lists, parallel writing)

Using Vertical Lists in Business Documents: Study Notes (parallel form, parallel lists, parallel writing)

Model Email: Administrative Assistant Vacancy (Functions: rReferencing, informing, attaching)

Analysis of Business Documents 7 (original business document with comments on style, tone, organisation, structure and language, plus rewritten document)

Avoiding Referencing Mistakes when you write business correspondence.

Reading Article: Boy Survives Arrow Through Head: mp3 audio file

Bulleted Lists in business documents (how to wirte bulleted or vertical lists, parallel form, parallel writing)

Reading Article: China Exports Fall on Decreased Demand - Article and Vocabulary Glossary

Reading Article: China Exports Fall on Decreased Demand - mp3 audio file

Business Letter: Corporate Travel Services (Functions: enquiring, requesting)

Business Letter: Databases Update (Functions: informing, requesting action, enclosing)