Reading Article: Chinese Seek Online Romance: mp3 audio file 

Model Email: Conduct at Work (Function: warning)

Model Email: Customer Refunds (Functions: informing, apologizing, assuring

Model Email: Employee Survey (Functions: informing, giving details, bullet list of points

Easily Confused Words 1: Exercise

Easily Confused Words 1: Study Notes

Model Email: New Carpet for Agency Office (Functions: Informing, instructing

Obsessed with a Whiter Skin (Reading Article)

Retrain as Feng Shui Master: Listening Comprehension Exercise

Reading Article: Retrain as Feng Shui Master - Article and Vocabulary Glossary

Retrain as Feng Shui Master: mp3 audio file

Model Email: Toxic Leaks from Containment Drums (Functions: Informing, Warning, Requesting)

Using an Informal, Yet Professional Writing Style: Exercises

Using an Informal, Yet Professional Writing Style: Study Notes

200 Million Dollar Typing Error Key: Words and Expressions Exercise

200 Million Dollar Typing Error: Listening Comprehension Exercise

200 Million Dollar Typing Error Key (Reading Article including vocabulary glossary)

Readiing Article: 200 Million Dollar Typing Error Key: mp3 audio file

Adjectives vs Adverbs: Study Notes (Business Grammar)

Model Email: Equipment Damage Problem (Functions: Informing, Warning)

Analysis of Documents 3 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 2 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 4 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 5 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents 6 (original document rewritten with comments on style, tone, organisation, language use, etc)

Analysis of Documents: Exercises (based on the problems found in Analysis of Documents 1-6)

Articles (a/an/the): Study Notes (Business Grammar)

Model Business Letter: Consigna Fund No. 4993-838489-473

Business Letter: Current Account (Function: informing)

Developing Your Vocabulary: Study Notes

Model Email: Missing Order Information (Function: Attaching, Informing, Requesting)

Business Letter: Pocket Calculators (Functions: Informing, Enclosing, Offering)

Business Letter: Savings Account No. 93-9-22839 (Functon: Giving bad news, requesting, enclosing)

Model Business Letter: Savings Account (Function: informing)

Email: Signature Verification Training Programme (Functions: Attaching, Informing, Requesting

Model Email: Spring Collection Plans Update (Function: informing)

Reading Article: The Single Life for Career Women - Listening Comprehension Exericise

Reading Article: The Single Life for Career Women - Key Words and Expressions Exericise

Reading Article: The Single Life for Career Women - Article and Vocabulary Glossary