Technical Support
 
Ticket #60
Contact Information
User Name: cdurcan
Fullname: WETE Support Team
E-Mail: editor@languagekey.com
Company:
Location:
Start Date: Thu, 25 Mar 2010 5:51 AM
Close Date: Thu, 25 Mar 2010 7:01 AM
Ticket Information
Title: Lost password/username feature doesn't work
Description:
I have lost both my username and password for the second login. I've used your forgotten username/password facility but I didn't receive an email with the information. How can I retrieve this information?
Notes
2010-03-25 07:01:56 admin
Status: NEW --> CLOSED
Solution
The lost username/password facility functions correctly. If you use this facility and you do not receive an email notifying you: 1) Make sure you input the same email address as when you registered. 2) Ensure that your first login screen details are correct. If the above fails, you should register again as a new user. Regards WETE Support Team Workplace English Training E-Platform
 
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