(THIS IS A WORK IN PROGRESS: MODULES ARE BEING ADDED AS THEY ARE COMPLETED)
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BUSINESS WRITING MODULES
- Planning and Organising
- Writing Style
- Considering the Tone in Communication
- Making Enquiries and Requests
- Informing, Confirming, Clarifying and Reminding
- Replying to Enquiries and Requests
- Planning and Organising
- Making Simple Enquiries
- Informing
- Replying to Enquiries
- Asking for Payment
- Sending Quotations
- Seeking Approval
- Negotiating
- Reporting Sales Performance
- Modal Verbs
- Negative Focus Messages
- Reporting a Complaint
- Handling a Complaint
- Creating Goodwill
- Setting up Appointments
- Promotional Correspondence
- Business Writing Punctuation Rules
- Clear and Concise Writing
- Cohesive Writing
- Linking Devices and Sentence Structure
- Modern Writing
- Persuasive Writing
- Memo Reports
- The Principles of Report Writing
- Structuring Reports
