Functional Language Lists
Referencing - Functional Language Reference Sheet
Addressing Problems and Mistakes - Functional Language Reference Sheet
Confirming Orders and Prices - Functional Language Reference Sheet
Informing and Notifying - Functional Language Reference Sheet
Making Arrangements - Functional Language Reference Sheet
Clarifying and Confirming - Functional Language Reference Sheet
Replies to Requests - Functional Language Reference Sheet
Giving Advice and Making Suggestions - Functional Language Reference Sheet
Interviewing in English - Functional Language Reference Sheet (Question Types)
Pitching New Offers - Functional Language Reference Sheet
Handling Customer Complaints - Functional Language Reference Sheet
Handling Difficult Requests - Functional Language Reference Sheet
Negotiations Part 2: Functional Language Reference Sheet
Kicking Off and Outlining Your Position - Functional Language Reference Sheet
Concluding a Deal - Functional Language Reference Sheet
Negotiating Agreements - Functional Language Reference Sheet
Business Presentations: Signposting - Functional Language Reference Sheet
Referring to Visual Aids - Functional Language Reference Sheet
Handling Questions with Authority - Functional Language Reference Sheet
Structuring a Business Presentation - Functional Language Reference Sheet
Business Meetings: Talking About Options - Functional Language Reference Sheet
Business Meetings: Developing an Argument Part 1 - Functional Language Reference Sheet
Making Plans - Functional Language Reference Sheet
Discussing Business Proposals - Functional Language Reference Sheet
Chairing a Business Meeting - Functional Language Reference Sheet
Interrupting Effectively - Functional Language Reference Sheets
Querying Information: Functional Language Reference Sheet
Handling Serious Disagreement: Functional Language Reference Sheet
Discussing Someone's Performance: Functional Language Reference Sheet
Saying “No” in the Right Way - Functional Language Reference Sheet
Making Future Plans - Functional Language Reference Sheet
Welcoming Business Visitors - Functional Language Reference Sheet
Criticizing Someone in Right Way - Functional Language Reference Sheet
Showing Empathy in Business Situations - Functional Language Reference Sheet
Complimenting Someone at Work - Functional Language Reference Sheet
Ending a Conversation Politely - Functional Language Reference Sheet
Entertaining a Business Visitor - Practical English in a Bar and Restaurant - Functional Language
Resolving Internal Conflicts - Functional Language Reference Sheet
Showing Business Visitors Around - Functional Language Reference Sheet
Showing Business Visitors Around - Functional Language Reference Sheet
Explaining a Company’s Organisation - Functional Language Reference Sheet
Giving a Verbal Report - Functional Language Reference Sheet
Avoiding Communication Breakdown - Functional Language Reference Sheet
Telephone Skills: Customer Service on the Phone - Functional Language Reference Sheet
Telephone Skills: Customer Service on the Phone - Functional Language
Telephone Skills: When Someone is Unavailable - Functional Language
Requesting Information - Functional Language Reference Sheet
Enquiries and Requests - Functional Language Reference Sheet
Dealing with Persistent Callers - Functional Language Reference Sheet
Checking Back and Confirming Information - Functional Language Reference Sheet
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