Dialogue Transcripts
Asking for and Confirming Information, Sample Dialogue 1
Asking for and Confirming Information, Sample Dialogue 2
Asking for and Confirming Information, Sample Dialogue 3
Asking for and Confirming Information, Sample Dialogue 4
Wrapping up a Business Presentation, Sample Dialogue 1
Wrapping up a Business Presentation, Sample Dialogue 2
Wrapping up a Business Presentation, Sample Dialogue 3
Wrapping up a Business Presentation, Sample Dialogue 4
Telephone Skills: Customer Service on the Phone - Dialogue 1 Transcript
Telephone Skills: Customer Service on the Phone - Dialogue 2 Transcript
Giving Advice and Making Suggestions: Dialogue 1 Transcript
Giving Advice and Making Suggestions: Dialogue 2 Transcript
Giving Advice and Making Suggestions: Dialogue 3 Transcript
Making Introductions in a Business Setting: Dialogue Transcript
Telephone Skills: Controlling Techniques - Dialogue 1 Transcript
Telephone Skills:: Controlling Techniques - Dialogue 2 Transcript
Telephone Skills: Internal vs External Calls - Dialogue 1 Transcript
Telephone Skills: Internal vs External Calls - Dialogue 2 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 1 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 2 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 3 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 4 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 5 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 5 Transcript
Business Meetings: the Role of the Chairperson - Dialogue 1 Transcript
Business Meetings: the Role of the Chairperson - Dialogue 2 Transcript
Business Meetings: Keeping to the Point - Dialogue Transcript
Meeting Someone for the First Time: Dialogue Transcript
Negotiations Part 1: Dialogue Transcript
Negotiations Part 2: Dialogue 1 Transcript
Negotiations Part 2: Dialogue 2 Transcript
Negotiations Part 2: Dialogue 3 Transcript
Telephone Skills: Making Business Calls - Dialogue 1 Transcript
Telephone Skills: Making Business Calls - Dialogue 2 Transcript
Telephone Skills: Making Business Calls - Functional Language Reference Sheet
Saying Goodbye in Business Situations: Dialogue 1 Transcript
Business Meetings: Reporting on Progress - Dialogue 1 Transcript
Business Meetings: Talking About Options - Dialogue 1 Transcript
Business Meetings: Talking About Options - Dialogue 2 Transcript
Business Presentations: Describing Graphs and Trends - Dialogue Transcript
Business Presentations: Describing Graphs and Trends - Extracts from Presentations
Business Presentations: Signposting - Dialogue 1 Transcript
Business Presentations: Signposting - Dialogue 2 Transcript
Business Presentations: Signposting - Dialogue 3 Transcript
Business Presentations: Signposting - Dialogue 4 Transcript
Questioning Techniques: Dialogue Transcript
Handling Customer Complaints - Dialogue 1 Transcript
Handling Customer Complaints - Dialogue 2 Transcript
Handling Customer Complaints - Dialogue 3 Transcript
Handling Customer Complaints - Dialogue 4 Transcript
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