Telephone Skills: Handling Customer Complaints - Dialogue 2 Transcript and Vocabulary Glossary
Making Polite Requests - Dialogue 1 Transcript and Vocabulary Glossary
Making Polite Requests - Dialogue 2 Transcript and Vocabulary Glossary
Making Polite Requests - Dialogue 3 Transcript and Vocabulary Glossary
Making Polite Requests - Dialogue 4 Transcript and Vocabulary Glossary
Making Polite Requests - Dialogue 5 Transcript
Making Polite Requests - Dialogue 6 Transcript
Introducing Yourself at Work - Dialogue 1 Transcript and Vocabulary Glossary
Introducing Yourself at Work - Dialogue 2 Transcript and Vocabulary Glossary
Introducing Yourself at Work - Dialogue 3 Transcript
Expressing the Future and Future Certainty - Dialogue 1 Transcript and Vocabulary Glossary
Expressing the Future and Future Certainty - Dialogue 2 Transcript
Expressing the Future and Future Certainty - Dialogue 3 Transcript
Accepting and Refusing Business Invitations - Dialogue 1 Transcript and Vocabulary Glossary
Accepting and Refusing Business Invitations - Dialogue 2 Transcript
Accepting and Refusing Business Invitations - Dialogue 3 Transcript
Accepting and Refusing Business Invitations - Dialogue 4 Transcript
Expressing Opinions and Agreement - Dialogue 1 Transcript and Vocabulary Glossary
Expressing Opinions and Agreement - Dialogue 2 Transcript and Vocabulary Glossary
Expressing Opinions and Agreement - Dialogue 3 Transcript and Vocabulary Glossary
Expressing Opinions and Agreement - Dialogue 4 Transcript
Expressing Opinions and Agreement - Dialogue 5 Transcript
Resolving Internal Conflicts - Dialogue 1 Transcript and Vocabulary Glossary (business speaking skills, comparatives, superlatives)
Making Comparisons - Dialogue 2 Transcript and Vocabulary Glossary(business speaking skills, comparatives, superlatives)
Making Comparisons - Dialogue 3 Transcript(business speaking skills, comparatives, superlatives)
Making Comparisons - Dialogue 4 Transcript(business speaking skills, comparatives, superlatives)
Expressing Likes, Dislikes and Preferences - Dialogue Transcript and Vocabulary Glossary (expressing different degrees of like and dislike, making comparions, comparing things)
Expressing Agreement and Disagreement - Dialogue 2 Transcript and Vocabulary Glossary (business speaking functions, expressing agreement, expressing disagreement)
Giving and Receiving Verbal Instructions - Dialogue 1 Transcript and Vocabulary Glossary
Giving and Receiving Verbal Instructions - Dialogue 2 Transcript
Clarifying and Confirming Verbal Instructions - Dialogue 1 Transcript and Vocabulary Glossary
Clarifying and Confirming Verbal Instructions - Dialogue 2 Transcript and Vocabulary Glossary
Clarifying and Confirming Verbal Instructions - Dialogue 3 Transcript
Clarifying and Confirming Verbal Instructions - Dialogue 4 Transcript
The Language of Computers - Dialogue 1 Transcript (business vocabulary)
The Language of Computers - Dialogue 2 Transcript (business vocabulary)
The Language of Computers - Dialogue 3 Transcript (business vocabulary)
The Language of Computers - Dialogue 4 Transcript (business vocabulary)
The Language of Production (Part 1) - Dialogue 1 Transcript (business vocabulary, manufacturing)
The Language of Production (Part 1) - Dialogue 2 Transcript (business vocabulary, manufacturing)
The Language of Production (Part 1) - Dialogue 3 Transcript (business vocabulary, manufacturing)
The Language of Production (Part 1) - Dialogue 4 Transcript
The Language of Production (Part 1) - Dialogue 5 Transcript (business vocabulary, manufacturing)
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