Teacher's Login


              
Dialogue Transcripts
Small Talk Before a Business Meeting - Dialogue 5 Transcript
Telephone Skills: Customer Service on the Phone - Dialogue 1 Transcript
Telephone Skills: Customer Service on the Phone - Dialogue 2 Transcript
Telephone Skills: Controlling Techniques - Dialogue 1 Transcript
Telephone Skills:: Controlling Techniques - Dialogue 2 Transcript
Telephone Skills: Internal vs External Calls - Dialogue 1 Transcript
Telephone Skills: Internal vs External Calls - Dialogue 2 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 1 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 2 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 3 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 4 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 5 Transcript
Telephone Skills: When Someone is Unavailable - Dialogue 5 Transcript
Telephone Skills: Making Business Calls - Dialogue 1 Transcript
Telephone Skills: Making Business Calls - Dialogue 2 Transcript
Telephone Skills: Making Business Calls - Functional Language Reference Sheet
Reporting Back to Your Manager - Dialogue 1 Transcrpt
Reporting Back to Your Manager - Dialogue 2 Transcript
Reporting Back to Your Manager - Dialogue 1 Transcript
Reporting Back to Your Manager - Dialogue 2 Transcript
Reporting Back to Your Manager - Dialogue 3 Transcript
Requesting Information - Dialogue Transcript
Requesting Information - Dialogue Transcript
Enquiries and Requests - Dialogue 2 Transcript and Vocabulary Glossary
Enquiries and Requests -Dialogue 3 Transcript
Dealing with Persistent Callers - Dialogue 1 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 2 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 3 Transcript and Vocabulary Glossary
Dealing with Persistent Callers - Dialogue 4 Transcript and Vocabulary Glossary
Checking Back and Confirming Information: Dialogue 1 Transcript and Vocabulary Glossary
Checking Back and Confirming Information: Dialogue 2 Transcript and Vocabulary Glossary
Checking Back and Confirming Information - Dialogue 3 Transcript
Handling Customer Complaints - Dialogue 1 Transcript and Vocabulary Glossary
Handling Customer Complaints - Dialogue 3 Transcript
Finalizing Agreements - Dialogue 1 Transcript and Vocabulary Glossary
Finalizing Agreements - Dialogue 2 Transcript
Using Standard Telephone Phrases - Dialogue 1 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 2 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 3 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 4 Transcript and Vocabulary Glossary
Using Standard Telephone Phrases - Dialogue 5 Transcript
Using Standard Telephone Phrases - Dialogue 6 Transcript
Bad News - Making a Cancellation – Dialogue 1 Transcript and Vocabulary Glossary
Bad News - Making a Cancellation – Dialogue 2 Transcript
Bad News - Making a Cancellation – Dialogue 3 Transcript
Passing on Messages to Clients - Dialogue 1 Transcript and Vocabulary Glossary
Passing on Messages to Clients - Dialogue 2 Transcript and Vocabulary Glossary
Passing on Messages to Clients - Dialogue 4 Transcript
Passing on Messages to Clients - Dialogue 3 Transcript and Vocabulary Glossary
Passing on Messages to Clients - Dialogue 5 Transcript
Menu