Talking about Your Company and Work - Podcast Lesson (BEP36) mp3 audio file (business communication, describing your job, describing your company, company structure)

Making Introductions in a Business Setting: Dialogue mp3 audio file

Questioning Techniques: Dialogue mp3 audio file

Conversation Techniques - Dialogue 1 mp3 audio file

Conversation Techniques - Dialogue 2 mp3 audio file

Conversation Techniques - Dialogue 3

Conversation Techniques - Podcast Lesson mp3 audio file (BEP76)

Conversation Switching Techniques - Dialogue 1 mp3 audio file (Business Speaking Skills)

Conversation Switching Techniques - Dialogue 2 mp3 audio file (Business Speaking Skills)

Conversation Switching Techniques - Dialogue 3 mp3 audio file (Business Speaking Skills)

Conversation Switching Techniques - Dialogue 3 mp3 audio file (Business Speaking Skills)

Conversation Switching Techniques - Dialogue 4 mp3 audio file (Business Speaking Skills)

Conversation Switching Techniques - Podcast Lesson mp3 audio file (BEP46) (Business Speaking Skills)

Questioning Techniques - Dialogue 1 mp3 audio file (business speaking skills, direct questions, indirect questions)

Questioning Techniques - Dialogue 2 mp3 audio file (business speaking skills, direct questions, indirect questions)

Questioning Techniques - Podcast Lesson (BEP23)(business speaking skills, direct questions, indirect questions)

Talking About Work: Podcast Lesson mp3 audio file (BEP100)

Making Future Plans - Dialogue 3 mp3 audio file

Business Small Talk - Discussing a Colleague - Dialogue 1 mp3 audio file

Business Small Talk - Discussing a Colleague – Podcast Lesson mp3 audio file (BEP82)

Small Talk with Colleagues - Dialogue 1 mp3 audio file

Small Talk with Colleagues - Podcast Lesson mp3 audio file (BEP79)

Discussing Routine and Recent Past - Dialogue 1 mp3 audio file

Discussing Routine and Recent Past - Dialogue 2 mp3 audio file

Discussing Routine and Recent Past - Dialogue 3 mp3 audio file

Discussing Routine and Recent Past - Dialogue 4 mp3 audio file

Discussing Routine and Recent Past - Podcast Lesson mp3 audio file (BEP84)

Expressing the Future and Future Certainty - Dialogue 3 mp3 audio file

Talking About Where You Live - Dialogue 1 (Business Small Talk, Talking about your city, Talking about your country)

Talking About Where You Live - Dialogue 2 mp3 audio file (Business Small Talk, Talking about your city, Talking about your country)

Talking About Where You Live - Podcast Lesson mp3 audio file (BEP44) (Business Small Talk, Talking about your city, Talking about your country)

First Meetings - Dialogue 1 mp3 audio file (business small talk)

First Meetings - Dialogue 2 mp3 audio file (business small talk)

First Meetings - Podcast Lesson (BEP22) mp3 audio file (business small talk)

Discussing Attitudes and Performance - Dialogue 1 mp3 audio file (business small talk)

Discussing Attitudes and Performance - Podcast Lesson (BEP27) mp3 audio file (business small talk)

Small Talk Before a Business Meeting - Dialogue 1 mp3 audio file

Small Talk Before a Business Meeting - Dialogue 2 mp3 audio file

Small Talk Before a Business Meeting - Podcast Lesson (BEP32) mp3 audio file

Telephone Skills: Customer Service on the Phone - Dialogue 1 mp3 audio file

Telephone Skills: Customer Service on the Phone - Dialogue 2 Transcript

Telephone Skills:: Controlling Techniques - Dialogue 1 mp3 audio file

Telephone Skills: Controlling Techniques - Dialogue 2 mp3 audio file

Telephone Skills: Internal vs External Calls - Dialogue 1 mp3 audio file

Telephone Skills: Internal vs External Calls - Dialogue 2 mp3 audio file

Telephone Skills: When Someone is Unavailable - Dialogue 1 mp3 audio file

Telephone Skills: When Someone is Unavailable - Dialogue 2 mp3 audio file

Telephone Skills: When Someone is Unavailable - Dialogue 3 mp3 audio file

Telephone Skills: When Someone is Unavailable - Dialogue 4 mp3 audio file