Telephone Skills: Using Standard Telephone Phrases - Dialogue 6 Transcript

Telephone Skills: Using Standard Telephone Phrases - Dialogue 6 mp3 audio file

Telephone Skills: Using Standard Telephone Phrases - Functional Language

Telephone Skills: Using Standard Telephone Phrases - Functional Language mp3 audio file

Telephone Skills: Using Standard Telephone Phrases - Language Focus – Forming Questions with Modal Verbs

Telephone Skills: Using Standard Telephone Phrases - Podcast Lesson (BEP75)

Telephone Skills: Using Standard Telephone Phrases - Practice Exercises

Telephone Skills: Passing on Messages to Clients - Dialogue 1 Transcript and Vocabulary Glossary

Telephone Skills: Passing on Messages to Clients - Dialogue 1 mp3 audio file

Telephone Skills: Passing on Messages to Clients - Dialogue 2 Transcript and Vocabulary Glossary

Telephone Skills: Passing on Messages to Clients - Dialogue 2 mp3 audio file

Telephone Skills: Passing on Messages to Clients - Dialogue 3 mp3 audio file

Telephone Skills: Passing on Messages to Clients - Dialogue 4 mp3 audio file

Telephone Skills: Passing on Messages to Clients - Dialogue 5 mp3 audio file

Telephone Skills: Passing on Messages to Clients - Functional Language mp3 audio file

Telephone Skills: Passing on Messages to Clients - Podcast Lesson mp3 audio file (BEP80)

Telephone Skills: Passing on Messages to Clients - Dialogue 4 Transcript

Telephone Skills: Passing on Messages to Clients - Dialogue 3 Transcript and Vocabulary Glossary

Telephone Skills: Passing on Messages to Clients - Dialogue 5 Transcript

Telephone Skills: Passing on Messages to Clients - Dialogue 6 Transcript

Telephone Skills: Passing on Messages to Clients - Functional Language Practice Cue Cards

Telephone Skills: Passing on Messages to Clients - Functional Language Reference Sheet

Telephone Skills: Passing on Messages to Clients - Language Focus – Using Connectives

Telephone Skills: Passing on Messages to Clients - Language Focus – Reporting Phrases

Telephone Skills: Passing on Messages to Clients - Study Notes / Podcast Lesson Transcript (BEP80)

Telephonen Skills: Passing on Messages to Clients - Practice Exercises

Telephone Skills: Telephone Communication Problems Part 1 (a Bad Line) - Dialogue 1 Transcript and Vocabulary Glossary

Taking Telephone Messages - Dialogue 1 Comprehension Exercise (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 1 Transcript and Vocabulary Glossary (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 1 mp3 audio file (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 2 Comprehension Exercise (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 2 Transcript and Vocabulary Glossary (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 2 mp3 audio file (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 3 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 3 mp3 audio file (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 4 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 4 mp3 audio file (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 5 mp3 audio file (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 5 Transcript (telephone skills, taking messages)

Taking Telephone Messages - Functional Language Reference Sheet (telephone skills, taking messages)

Taking Telephone Messages - Dialogue 6 Transcript

Taking Telephone Messages - Podcast Lesson (BEP21)

Taking Telephone Messages - Study Notes / Podcast Lesson Transcript (BEP21)