Model Business Reports: Comparison of Laptop Computers - example of report introduction (Sub-heading "Introduction")

Model Business Report: Extract from a Report (Concluding Section) (conclusions, recommendations

Model Business Email: IT Project (Functions: replying to a complaint, addressing problems and mistakes, apologising

Model Business Email: New Software (Functions: replying to a complaint, addressing problems and mistakes, apologising

Model Business Email: Technical Support (informing, requesting

Business Email: AS/400 E35 (Kodak Imagelink) User ID Request (responding to a request, informing, requesting)

Model Business Email: Changes to Security Policy (informing, notice, circular

Model Business Email: Flash Software (enquiring

Model Business Email: Computers Down Today at 4pm (reminding

Business Email: CTX7000 Laptop Computers (customer service, giving advice, numbered list

Business Letter: Databases Update (Functions: informing, requesting action, enclosing)

Business Letter: Software Products (responding to an enquiry,  enclosing, arranging

Business Email: Zenon Software Systems Ltd (replying to an enquiry, offering

Business Letter: Defective Computers (Invoice No. MB748953) (letter of complaint, complaining, requesting

The Language of Computers - Dialogue 1 Transcript (business vocabulary)

The Language of Computers - Dialogue 2 Transcript (business vocabulary)

The Language of Computers - Dialogue 3 Transcript (business vocabulary)

The Language of Computers - Dialogue 4 Transcript (business vocabulary)

The Language of Computers - Practice Exercises (business vocabulary)

The Language of Computers - Study Notes (business vocabulary)

The Language of Internet Security - Practice Exercises (Business Vocabulary)

The Language of Internet Security - Study Notes (Business Vocabulary)