Interviewing in English - Study Notes / Podcast Lesson Transcript (BEP56) (employment search, job hunting)
Employment Interview Techniques - Study Notes / Podcast Lesson Transcript (BEP19) (interviewing someone for a job)
Pitching New Offers - Study Notes / Podcast Lesson Transcript (BEP48) (Sales)
Customer Service: Handling Customer Complaints - Study Notes / Podcast Lesson Transcript (BEP98)
Strategy for Customer Service - Study Notes / Podcast Lesson Transcript (BEP77)
Handling Difficult Requests - Study Notes / Podcast Lesson Transcript (BEP92) (customer service / telephone skills)
Negotiations Part 1: Study Notes / Podcast Lesson
Negotiations Part 2: Study Notes / Podcast Lesson (BEP05)
Kicking Off and Outlining Your Position - Study Notes / Podcast Lesson Transcript (BEP40) (Business Negotiations)
Concluding a Deal - Study Notes / Podcast Lesson Transcript (BEP49)(Business Negotiations, Business Negotiating, Negotiating Deals, Coming to an Agreement)
Negotiating Agreements - Study Notes / Podcast Lesson Transcript (BEP01) (business negotiations, conditionals)
Business Presentations: Describing Graphs and Trends -Â Â Study Notes / Podcast Lesson Transcript (BEP10)
Business Presentations: Signposting - Study Notes / Podcast Lesson Transcript (BEP97)
Handling Questions with Authority - Study Notes / Podcast Lesson Transcript (BEP47) (Business Presentations)
Structuring a Business Presentation - Study Notes / Podcast Lesson Transcript (BEP27) (introducing a presentation, concluding a presentation)
Business Meetings: The Role of the Chairperson - Study Notes / Podcast Lesson Transcript (BEP02)
Business Meetings: Keeping to the Point - Study Notes / Podcast Lesson Transcript (BEP03)
Business Meetings: Reporting on Progress - Study Notes / Podcast Lesson Transcript (BEP09)
Business Meetings: Talking About Options - Study Notes / Podcast Lesson Transcript (BEP08)
Business Meetings: Developing an Argument Part 1 - Study Notes / Podcast Lesson
Business Meetings: Developing an Argument Part 2: Study Notes / Podcast Lesson Transcript (BEP16)
Business Meetings: Querying Information: Study Notes / Podcast Lesson Transcript (BEP99)
Interrupting Effectively - Study Notes / Podcast Lesson Transcript (BEP43) (Business Meetings)
Making Plans - Study Notes / Podcast Lesson Transcript (BEP45) (business meetings, necessity, suggestions, recommendations)
Discussing Business Proposals - Study Notes / Podcast Lesson Transcript (BEP50) (Business Meetings, suggestions, opinions, recommendations, speculating about the future, advantages and disadvantages)
Chairing a Business Meeting - Study Notes / Podcast Lesson Transcript (BEP52) (Business Meetings)
Chairing a Business Meeting - Study Notes / Podcast Lesson Transcript (BEP52) (Business Meetings)
Saying Goodbye in Business Situations: Study Notes / Podcast Transcript (BEP 06)
Discussing Someone's Performance:Â Study Notes / Podcast Lesson Transcript (BEP65) (talking about a staff's performance with another colleague)
Saying No in the Right Way - Study Notes / Podcast Lesson Transcript (BEP67)
Making Future Plans - Study Notes / Podcast Lesson (BEP69)
Welcoming Business Visitors - Study Notes / Podcast Lesson Transcript (BEP72) (greeting, offering)
Criticizing Someone in Right Way - Study Notes / Podcast Lesson Transcript (BEP87)
Getting Acquainted in Business Situations - Study Notes / Podcast Lesson Transcript (BEP89) (meeting someone for the first time, introductions)
Getting Acquainted in Business Situations - Study Notes / Podcast Lesson Transcript (BEP89)
Complimenting Someone at Work - Study Notes / Podcast Lesson (BEP94)Â (praising, congratulating, flattering, saying something good about someone)
Ending a Conversation Politely - Study Notes / Podcast Lesson Transcript (BEP93)
Entertaining a Business Visitor - Practical English in a Bar and Restaurant – Podcast Lesson Transcript (BEP39)
Using Modal Verbs to Speculate About the Past - Study Notes / Podcast Lesson Transcript (BEP96)
Using Modal Verbs to Speculate About the Present - Study Notes / Podcast Lesson Transcript (BEP95)
Talking About Your Work - Study Notes / Podcast Lesson (BEP51) (talking about routine, using the present simple tense)
Resolving Internal Conflicts - Study Notes / Podcast Lesson Transcript (BEP54) (business communication)
Giving Progress Updates - Study Notes / Podcast Lesson Transcript (BEP55) (business communication, reporting back)
Showing Business Visitors Around - Study Notes / Podcast Lesson Transcript (BEP57) (business communication)
Explaining a Company’s Organisation - Study Notes / Podcast Lesson Transcript (BEP60) (business communication, company structure)
Giving a Verbal Report - Study Notes / Podcast Lesson Transcript (BEP59)(business communication, reporting progress)
Communicating Action - Study Notes / Podcast Lesson Transcript (BEP25) (business communication, business meetings, writing action points, creating an action plan, assigning tasks)
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