Is the Customer Always Right - Key Words and Expressions Exercise 1

Gap-Fill Exercise

Fill in all the gaps in the sentences below with the words from the drop-down list. All the words can be found in the reading article, although a different part of speech may or may not be used. When you've finished press "Check" to check your answers. Then, continue to the next exercise.

   commission      competitive      compliment      culturally      depends on      dreamed      even      examining      faulty      haggle      hardship      incentive      plenty      power      recently      rely on      shifts      tactics      treating      Whether      work   
  1. or not we choose to use this supplier is the decision of the Production Manager.
  2. The company has doubled the number of employees in the sales team.
  3. Sales staff in the store receive a set salary, plus a 10% .
  4. Since I no longer have a majority share holding, I have lost much of my and influence in the company.
  5. Don't rush, we have of time.
  6. The company has a reputation for its staff very well.
  7. You can Amy to do the job well; she is an excellent worker.
  8. I never that one day I'd be the CEO of the company.
  9. If you want to make her happy, her on her appearance.
  10. A major auto manufacturer has had to recall a number of their vehicles due to their brake systems.
  11. In India, customers are expected to when they buy anything from a shop.
  12. Steve works 12-hour in his job as an airport fireman.
  13. I don't think your plan is going to , but we'll give it a try.
  14. He's a very person, so he won't give up until he wins.
  15. Engineers are the wreckage of the aircraft in an attempt to determine why it crashed.
  16. Sales in the second quarter were higher than the record sales of the first quarter.
  17. The U.S. and Canada are quite similar.
  18. The coach has called a meeting with the players to discuss for today's game.
  19. Paul is experiencing financial at the moment. He can't afford to take a holiday this year.
  20. Large commissions are a powerful for sales staff working in this store.
  21. He his parents to support him while he is studying at university.