Small talk is important because it helps to break the ice. Learn to engage in small talk at job interviews, sales meetings, or other business meetings and encounters.

If it doesn't come naturally to you, take a few minutes beforehand to think of a few topics. You can always talk about the weather! You can ask about a friend, colleague or acquaintance you both know. You can ask someone how long they have lived in the area. Just find something to talk about other than business.

In this podcast lesson, we'll listen in on two social/business encounters. The language in both is quite informal as you might expect in these situations.

Situation 1

You’re now going to hear a conversation between Mark and his boss, Ms Davis. Mark is late for work again and his boss isn't happy with him. Mark is able to use small talk and a bit of humour to soften a difficult situation.