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Subscription FAQs
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To view or download a comprehensive Content and User Guide for Workplace English Training E-Magazine, please click on the image below:
 Are there any limitations for subscribers when they log in? Can subscribers log in from different computers? Can subscribers save the whole E-Magazine on their home computer? Can subscribers print out the past issues of the E-Magazine? Can subscribers print out each section of the E-Magazine? Can subscribers download listening files to an mp3 player?
 POST-SUBSCRIPTION QUERIES
How can I subscribe to 'Workplace English Training E-Magazine'? 'Workplace English Training E-Magazine' is designed as a corporate language training product. We offer the product to companies to provide cost-effective English language training to all company staff within a given location. If you are an individual and would like to subscribe, please contact us. We will provide you with details on payment and the sign-up procedure. How much does it cost to subscribe to 'Workplace English Training E-Magazine'? Are there any discounts? We offer 1, 2 and 5-year subscriptions to individuals. Please contact us for further information. Payment can be through Paypal, cheque or direct transfer to our account. All major currencies are accepted. How do I renew my subscription? We use a recurrent billing system. This means that your subscription will be automatically renewed at the lowest price available at the time of renewal. One month before the expiry of your subscription you will be reminded of this and you may cancel the automatic renewal at that time. Are there any limitations for subscribers when they log in? Individual Subscribers are restricted to accessing the Subscribers area from ONLY 4 different IP addresses within a 24-hour period. If individual Subscribers exceed this number their account will be automatically locked. We feel that 4 IP addresses is adequate as most individual users only require one IP address from their office and one from home or laptop within 24 hours. This security measure prevents users buying one subscription and passing the login information to friends or colleagues. So please, keep your subscription details private. Repeated abuse will result in a subscription being terminated. Can subscribers log in from different computers? Individual users can access from 4 different IP addresses (i.e. 4 different computers) within a 24-hour period. Can subscribers save the whole E-Magazine on their home or work computer? Yes. Downloadable offline versions of Workplace English Training E-Magazine are available for the current issue ONLY. The offline version has no external links or flash. It loads very quickly. Can subscribers print out the past issues of the E-Magazine? Downloadable offline versions of Workplace English Training E-Magazine are ONLY available for the current issue, not past issues. This is to prevent new subscribers from downloading all past issues which would not be fair to existing subscribers. Any current subscriber can view any of the issues online at any time during their subscription period. Can subscribers print out each section of the E-Magazine? Yes. Downloadable PDF files are available for the scripts/articles, lesson notes and answer keys. In addition, a single printer friendly version of each issue is available for download and printing. The complete issue PDF version includes an interactive menu for quick navigation. Can subscribers download listening files to an mp3 player? Yes. All listening files are recorded in mp3 format, so they can be easily downloaded to any mp3 player or PC. In addition, a podcast of the listening content of the current issue is available for download each month. I have forgotten how to login. Can you give me instructions how to do this? Click here and enter your Username and Password to view the latest edition: How can subscribers retrieve their password if they lose it? Subscribers can request their Username and Password to be sent to the email address which they registered with at any time by requesting their password at the login page. How can subscribers check their subscription period? Once a subscriber has logged in they will see their subscription information at the bottom of their Membership Information page under 'Payment History'. How can subscribers print out the complete PDF version? Subscribers need to click on the 'Printer Friendly Version' link located on the menu page of every issue. They can save the PDF file to their computer. To print out the file, they will need Adobe Acrobat Reader (click here for free download). How can subscribers download the offline version of the current issue? Subscribers need to right click on the offline version in the past issues archive and save the executable html file to their computer. Then double click the executable file. The issue will open up in Internet Explorer in the following directory: C:\Documents and Settings\user\Local Settings\Temp What happens when my subscription expires? How can I renew it? Your subscription will be automatically renewed at the lowest price available at the time of renewal. One month before the expiry of your subscription you will be reminded of this and you may cancel the automatic renewal at that time. Our podcasts are audio lessons in mp3 format related to the business listening content of each issue. They include additional tuition not included in the online issue and provide additional examples as well as speaking practice opportunities. The mp3 files can be played on a PC or downloaded to an MP3 Player. Can subscribers send documents for us to correct? We are afraid we do not provide this kind of service. Workplace English Training E-Magazine is hosted in the United States. Our hosting providers have guaranteed us 99.9% up-time!
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