LEARNING MAP - Bank Clerks / Bank Tellers

BUSINESS SMALL TALK
  • Getting Acquainted [more]
  • First Meetings [more]
 

BUSINESS SPEAKING SKILLS (including for specific business situations)

  • Ending a Conversation Politely [ more... ]
  • Saying 'No' in the Right Way [ more... ]
  • Clarifying and Confirming Verbal Instructions [ more... ]
  • Dealing with Angry Customers [ more... ]
 

BUSINESS SPEAKING FUNCTIONS

  • Making Polite Requests [ more... ]
  • Clarifying and Confirming Verbal Instructions [ more... ]
  • Asking For & Confirming Information [ more... ]
  • Giving Advice and Making Suggestions [ more... ]
 

BUSINESS VOCABULARY

  • The Language of Credit [ more... ]
  • Basic Financial Vocabulary [ more... ]
  • The Language Of Personal Investing and the Stock Market [ more... ]
  • Basic Banking Vocabulary in Context [ more... ]
  • Writing Numbers as Words [ more... ]
  • Taxation Terms [more]
  • Economics and Finance Terms [ more... ]
  • Understanding Banking Terms [ more... ]
  • Phrasal Verbs about Using Money [ more... ]
  • Writing Numbers as Words [more]
  • Economics and Finance Terms [more]
  • Understanding Banking Terms [more]
  • Phrasal Verbs about Using Money [more]
  • Banking and Financial Terms [ more... ]
  • Banking and Financial Terms [ more... ]
  • Understanding Financial Terms [ more... ]
  • Understanding Investment Terms [ more... ]
 
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