BUSINESS WRITING FUNCTIONS & FUNCTIONAL LANGUAGE

  • Standard Expressions for Ending Correspondence [more]
  • Using Standard Expressions [more]
 

BUSINESS LETTERS

  • Standard Expressions for Ending Business Letters [more]
 

BUSINESS EMAILS & MEMOS

  • Writing Short Business Emails [more]
  • Using Standard Expressions [more]
 

BUSINESS TELEPHONE TALK

  • Requesting Information [more]
  • Asking For and Confirming Information [more]
  • Placing, Changing and Canceling Orders [more]
  • Bad News: Making a Cancellation [ more... ]
  • Using Standard Phrases [ more... ]
  • Checking Back and Confirming [ more... ]
  • Handling Enquiries and Requests [ more... ]
 

BUSINESS SPEAKING FUNCTIONS

  • Making Polite Requests [ more... ]
  • Clarifying and Confirming Verbal Instructions [ more... ]
  • Asking For & Confirming Information [ more... ]
  • Giving Advice and Making Suggestions [ more... ]
 

BUSINESS MEETINGS

  • Talking about Options [more]
 

BUSINESS VOCABULARY

  • Methods of Payment in International Trade [ more... ]
  • Sales and Marketing Terms [ more... ]
  • Using Approximate Language [ more... ]
  • The Language of Credit [ more... ]
  • The Language of Shipping and Logistics [ more... ]
  • The Language of Trade [ more... ]
  • The Language of Production Part 1 [ more... ]
  • The Language of Production Part 2 [ more... ]
  • Writing Numbers as Words [ more... ]
 
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