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Higher-Intermediate
Using Understandable Words in your Business Documents
The Ten Classic Mistakes of Business Writing
Tips for Editing Your Business Documents
Tips for Writing Effective Email
Structuring a Formal Business Report
General Business Writing Advice
Speaking English on the Phone
Guidelines for Effective Email
Explaining Procedures – Sequence Words and Phrases
Useful Phrases for Business Meetings
Business Meetings - Opening a Business Meeting
Business Writing - Include One Idea Per Sentence
Easily Confused Words
Signposting Language for Business Presentations
Knowing When to Use the Passive Voice
Tips for Business Presentations
Job Application Letter vs Job Covering Letter
Leaving an Answerphone Message
Useful Verbs for Writing Minutes of Meetings
Guidelines for Choosing the Right Tone in Business Documents
Giving Bad News Before Good News to Emphasise the Good News
Using Parallel Structure in Business Writing
Allow vs Permit vs Let vs Enable
Email Etiquette
Interrupting and Avoiding Commenting at Business Meetings
Developing an Argument in Speech - Linking Words and Phrases
Business Negotiating Tips
Giving Presentations - Survival English
Punctuation - Using Commas
Good Document Design and Structure
How to Give a Good Speech in English
25 Common Errors When Writing Job Application Letters
Avoid Using Too Many Negatives in Your Writing
Punctuation - Colon vs Semicolon
Business Writing - Vertical Lists and Bullet Points
Avoiding Weak Sentence Starts
Achieving Emphasis in Business Writing
Culture in Business Communication: mp3 audio file
Cultural Concerns When Meeting Westerners - Article and Vocabulary Glossary
Cultural Concerns When Meeting Westerners - mp3 audio file
Understanding American Attitudes and Practices - Article and Vocabulary Glossary
Understanding American Attitudes and Practices - mp3 audio file
Social and Business Visits with Americans - Article and Vocabulary Glossary
Social and Business Visits with Americans mp3 audio file
The Changing Face of India – Article and Vocabulary Glossary
The Changing Face of India – Comprehension Exercise
The Changing Face of India – Key Words and Expressions Exercise
The Changing Face of India - mp3 audio file
Climate Change Warning
Climate Change Warning: mp3 audio file
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