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Model Business Email: Trucking Quotation (shipping, quotation, informing, attaching
Model Business Letter: Damaged Freight Shipment (replying to a letter of complaint, apologizing, reminding, informing)
The Language of Shipping and Logistics - Dialogue 1 Transcript (Business Vocabulary)
The Language of Shipping and Logistics - Dialogue 2 Transcript
The Language of Shipping and Logistics - Practice Exercises (Business Vocabulary)
The Language of Shipping and Logistics - Study Notes (Business Vocabulary)
Model Business Fax: SSKE/ST – Spare Parts (shipping, confirming, requesting